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Sunset Ford

St. Louis, MO

4.8
6,027 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,027 reviews

March 24, 2014

Sarah was amazing. She was extremely knowledgable about both vehicles we test drove, and she made the whole car buying experience quite pleasant. We're a Ford family, but Sarah......she seemed to know Ford More

by Julie311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

Sunset Ford responded

Julie-• Thanks so much for going out of your way to write this great review! I am happy to hear that our entire team was patient and accommodating throughout your purchase. We strive to make each customer feel comfortable during their purchase, as well as throughout their vehicle ownership. We look forward to helping you with any future automotive needs! In the meantime, connect with us on Facebook and Twitter for updates on specials and events. Best, James K. Heutel, President

March 23, 2014

The new Ford Explorer we bought is perfect. Our car salesman was one of the best I have ever dealt with. He was informative, honest, and professional. We are a Ford family and buy our cars wherever w More

by crcollier2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2014 -

Sunset Ford responded

Thank you for the positive feedback. It's great to hear that you're enjoying your new Ford Explorer. We appreciate you being a part of the Ford family and we look forward to continuing this great working relationship for a number of years. Please visit us on Facebook and on Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

March 22, 2014

I had such a great experience at sunset ford. they were really nice and were able to give me the price i wanted for a new car. Tim sat with me and went over all the great features in my car and set up my b More

by jessicapohlman85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2014 -

Sunset Ford responded

Jessica- It's a pleasure to hear from you. I'm glad you had the visit of a lifetime recently at Sunset Ford. We look forward to treating you with the best services around again in the future. Feel free to reach out to us again if you have any questions or concerns! Best, James K. Heutel, President

March 19, 2014

Tim was very helpful and very friendly. Tim was helpful in answering my questions and showed us how to use equipment on the car as well he helped us to program the hands free phone in car. I have brought a More

by betty5832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2014 -

Sunset Ford responded

Betty- The fact that your experience with our staff was so pleasant reassures us that we are doing the right thing. Thanks again for taking the time to write this, and for choosing Sunset Ford! We hope to see you again soon. Best, James K. Heutel, President

March 18, 2014

The sales experience was painless. We quickly reached an agreement on our trade-in value. My only minor complaint is that they wanted me to take the new vehicle home that day, which I did. I would have pr More

by nancyotso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2014 -

Sunset Ford responded

Nancy- We very much appreciate the wonderful feedback. I apologize for the minor inconvenience you ran into. Our team's priority is to have our guests be satisfied by their visits and I'm glad we accomplished that with you. Please let us know if there's anything else that we can do to help! Best, James K. Heutel, President

March 18, 2014

I was very pleased with my salesperson and my overall experience with sunset ford. Tim took the time to explain the different features between the models, I told him that I just had to have the car in s More

by grandmaof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2014 -

Sunset Ford responded

Thanks for writing this review. I'm so glad to hear you're beyond satisfied with how well your recent visit was with us. We look forward to doing business with you in the future. Enjoy your new car and let us know if you need help with anything else in the future! Best, James K. Heutel, President

March 17, 2014

Hate buying a car? Then you're going to the wrong dealer. Go to Sunset Ford. I recently purchased a CPO Escape with the assistance of Keith Boerding. Keith was wonderful to work with. No pushy sal More

by saltercls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2014 -

Sunset Ford responded

Thank you for your approval and the positive feedback. It truly means a lot to us. I'm glad to hear Keith did a terrific job in answering to your automotive needs. We look forward to many more future visits from you. Please don't hesitate to contact us if you have any questions or concerns! Best, James K. Heutel, President

March 15, 2014

Sunset Ford is awesome!!! Our salesman Cory Pupillo did a great job recommending the perfect Escape. At first we looked at a fully loaded Titanium but the technology was too much for us to handle. So Cor More

by Mamma1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2014 -

Sunset Ford responded

Thanks so much for the great review. We appreciate the positive feedback. Cory is great at what he does and I'm glad to hear he was able to assist you with your automotive needs. Please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

March 14, 2014

No pushy sales pitch. Let us roam the lot of a great inventory until we found the car we were looking for. Agreed on price and trade-in value and made the deal. Paperwork and final delivery too time con More

by mlweso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Strickland
Mar 17, 2014 -

Sunset Ford responded

Thank you for your recommendation and your recent purchase! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best information so you can be assured you're making the right decision. We're thrilled you had a good experience with our team. Enjoy your car and please let us know if you need anything. Best, James K. Heutel, President

March 12, 2014

OUR SALESMAN DAN DOPUCH WAS EXCELLENT IN POINTING OUT THE FEATURES IN THE CAR WE WERE INTERESTED IN ( FUSION ).THERE WAS NO PRESSURE BY DAN DURING OUR MEETINGS AND HE WAS VERY HELPFUL IN SHOWING THE MANY FE More

by phylron
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Mar 17, 2014 -

Sunset Ford responded

Thank you for writing this terrific review! We are pleased to hear that you received a great deal on a fantastic car at Sunset Ford. Moreover, we are happy that you received a helpful and pleasant experience! We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook.

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