Back

Sunset Ford

St. Louis, MO

4.7
5,967 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Contact Dealership

11700 Gravois Rd

St. Louis, MO

63127

Directions

By Type

Showing 5,967 reviews

January 11, 2014

Excellant service. Mr. Ferrell was very helpful with making the sale of our Ford Escape an enjoyable experience. I will recommend Sunset Ford to freinds and family because of his outstanding service. More

by ssolberg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2014 -

Sunset Ford responded

We appreciate the positive feedback. Thank you so much! It's great to hear Jon provided the excellent services you were looking for. We look forward to many more future visits from you. Please let us know if you need help with anything else in the future. In the meantime, visit us online & follow us on Facebook for the most up to date deals we have going on in our service department! Best, James K. Heutel, President

January 06, 2014

Cory Pupillo was very friendly and helped us choose the car that was right for us. He knew exactly what we were looking for. He was way more descriptive about the Taurus than any other dealer ship employee More

by sulejmancatak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2014 -

Sunset Ford responded

many thanks for stopping by to leave a wonderful 5-star review about Sunset Ford! I'm happy our Cody was able to accommodate your every need and that you were able to find the perfect vehicle. Enjoy your new Taurus! Please contact us with any questions you have and be sure to follow us on Facebook and Twitter for great service specials. Best, James K. Heutel, President

January 01, 2014

I would like to express my Greatest thanks for the experience I had with the Parts Department personnel at Sunset Ford.They went out of their way to make sure what I wanted was what I needed to repair More

by dicko1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ray
Jan 02, 2014 -

Sunset Ford responded

We appreciate you taking the time to share this review and rating! Our number one goal is providing our guests with an accommodating and relaxing atmosphere. I am glad to hear this was extended to you. We hope to see you again for your sales or service needs. Please don't hesitate to contact us if you have any questions or concerns along the way. Best, James K. Heutel, President

December 28, 2013

Service experience today: called Sunset Ford to order a part. Had the part number etc. Salesman asked me to double check that it was right, I did, called back in under 5 minutes. Suddenly he was at lunch a More

by Sarahstl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
He refused to give me his name
December 17, 2013

I went to Sunset Ford strictly due to the selection. I live in Illinois and it is about a 70 mile roundtrip for me. Now that I have been there, I will always give this place the first look. The team was More

by thebeaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2013 -

Sunset Ford responded

Thank you so much for taking the time to provide such great feedback. I'm glad to hear your recent visit was a great one with our team. We look forward to repeating the experience again in the future. Let us know next time you're in the area. We would love to see you again. Enjoy your new vehicle and be sure to visit us on Facebook & Twitter for the most up to date specials we have going on! Best, James K. Heutel, President

December 05, 2013

Cory was a true professional and really made this new truck buying experience the best that I've had. After a solid 6 - 8 years with this new truck, I look forward to working with Cory again for my next More

by seboldd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2013 -

Sunset Ford responded

Dale- Thank you so much for your kind words. They truly mean a lot to us. We appreciate your business and we look forward to working with you for many years to come. Please let us know if you need help with anything else in the future. Enjoy your new truck! Also, follow us on Facebook & Twitter for the most exclusive deals we have going on! Best, James K. Heutel, President

November 27, 2013

Our experience was a good one. It was a long distance from where we live, but was worth it. Would purchase another from same dealership. More

by jimmyf6364
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Nov 27, 2013 -

Sunset Ford responded

Jimmy-Thanks for the review! We're proud to offer our customers a pressure-free shopping experience. I'm glad to hear that was the case for you on your visit to our dealership. Please do come back and see us again and be sure to follow us on Facebook and Twitter for exclusive offers! James K. Heutel, President jkheutel@sunset-ford.com

November 19, 2013

To the Sunset Ford Family, My wife and I just leased a To the Sunset Ford Family, My wife and I just leased a 2014 Ford Explorer, this is our first leasing experience and everything involved in the tran More

by kleen2708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2013 -

Sunset Ford responded

Dear Bob & Linda- Thank you so much for that outstanding review. It's so great to hear that you've been a loyal customer of ours since 1992. We look forward to continuing this great working relationship with your family for a very long time. Enjoy your new 2014 Explorer. Don't forget to find the latest deals we have to offer by visiting us online! James K. Heutel, President jkheutel@sunset-ford.com

November 15, 2013

Smooth ride with a couple of bumps in the middle. James worked hard with us to meet on common ground. The deal was not done until sunset. More

by smithda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2013 -

Sunset Ford responded

Thank you for reaching out to us. I'm so very pleased to hear what a terrific job James provided during your recent visit with us. We hope that you'll enjoy your new vehicle. Let us know if you have any questions or concerns for us along the way. We look forward to your next visit with us! James K. Heutel, President jkheutel@sunset-ford.com

November 06, 2013

I had the best possible experience. Keith Boerding & Justin Lombard are great people. Randy Scharf is a great boss. Remember him from buying my Taurus. More

by wildman856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Lombard
Nov 13, 2013 -

Sunset Ford responded

It's great to hear from you. Thank you so much for sharing your wonderful experience with all of us. It's a pleasure to hear our team was able to provide the help you were looking for. Feel free to reach out to us if you have any questions for us along the way. We look forward to many more future visits from you! James K. Heutel, President jkheutel@sunset-ford.com

...
593
...