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Sunset Ford

St. Louis, MO

4.8
6,027 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,027 reviews

March 30, 2014

We have purchased 2 new Ford F-150 pick-up trucks from Sunset Ford and wouldn't ever go anywhere else for the purchase of a Ford! Sarah Scheu is our Salesperson and she is awesome! She always goes above More

by JenniferDJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2014 -

Sunset Ford responded

Jennifer- Thank you so much for this excellent review. It's great to hear that you've been a loyal member of the Sunset Ford family. Enjoy your new trucks and please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

March 30, 2014

Great Experience! I was shopping for a new car and had narrowed my top choices to three different makes of cars. I bought a 2013 Ford Fusion because I not only liked t More

by gigi49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2014 -

Sunset Ford responded

Thank you for leaving such a great review about your recent experience with us! Tim is a great asset to our team and will certainly appreciate the kind words. We look forward to helping you and anyone you send our way in the future. Enjoy your new Ford Fusion and please let us know if we can be of any other service! Best, James K. Heutel, President

March 29, 2014

I was greeted immediately upon entering the showroom by Larry who introduced me to Tim and we proceeded with my sales deal. I had a trade-in vehicle that was promptly assessed and given a trade-in value a More

by tburns0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim was my salesman, and i also worked with Larry and Donnie
Mar 31, 2014 -

Sunset Ford responded

Terry- We love hearing from our fans such as yourself! Thanks so much for leaving this awesome review and for being a loyal customer. Our team will look forward to your wonderful message. Enjoy your new car! When you get the chance, check out our Facebook and Twitter pages for awesome service specials and have a wonderful day! Best, James K. Heutel, President

March 28, 2014

New Focus Tim assisted me with the purchase of my new Focus. He was very helpful in helping me find the exact color and options that I wanted. I am very happy More

by creever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

Sunset Ford responded

We certainly appreciate this fantastic review as well as your business! We strive to provide exceptional customer service in in all aspects of our dealership, and it sounds like Tim didn't fall short of our goals. Please don't hesitate to let us know if we can do anything else for you. Enjoy your new Focus! Best, James K. Heutel, President

March 27, 2014

I recommend Cory Pupillo and Sunset Ford to everyone. The atmosphere is professional while also being laid back and friendly. I never felt pressured to buy the car, like I have at other places. Justin L More

by Diamonddave1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

Sunset Ford responded

We thank you for your approval It truly means a lot to us when we hear back from guests such as yourself Cory and the rest of our team will be happy to read your comments. We look forward to many more future visits from you! Best, James K. Heutel, President

March 27, 2014

I wanted a Escape but had not drove one,so went to Sunset and met Randy Scharf and Sara Scheu great people.They showed me many ones and drove all.After many ones found the one.Both of them were very good and More

by Steinmeyer2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2014 -

Sunset Ford responded

We appreciate the opportunity to help you find the vehicle of your dreams! We strive to give our customers top notch customer service, and it's great to hear our team members provided that for you. We anticipate your next visit with us here at Sunset Ford, please let us know if you need anything. Also, follow us on Facebook and on Twitter for the most up to date specials! Best, James K. Heutel, President

March 26, 2014

This is 2nd car I bought at Sunset ford, and the main reason is Sarah Scheu. I never said this before when dealing with car salesmen, Sarah made the experience fun. Sarah is great asset to the Sunset for More

by Soarhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2014 -

Sunset Ford responded

Hal-• Thank you for taking the time to write this review! Quality customer service is our top priority, and I am grateful to hear our staff was so accommodating to your car-purchasing needs! Congratulations on your new vehicle and thank you for your business as well as your recommendation. We look forward to working with you in the future. In the meantime, be sure to like and follow us on Facebook and on Twitter! Best, James K. Heutel, President

March 26, 2014

We had previously purchased a vehicle from Sunset (2 years ago) and Sarah (Dutton) Scheu was our salesperson. This time, I called Mrs. Scheu and told her what I was looking for, and how I wanted my dea More

by ckmcconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2014 -

Sunset Ford responded

Thank you for the wonderful feedback. It's great to hear from you and thanks for sharing your recent experience with all of us! We look forward to many more future visits from you. Enjoy your new vehicle & please don't hesitate to contact us if you have any questions or concerns along the way. Also, be sure to find the latest specials by following us on Facebook & Twitter! Best, James K. Heutel, President

March 25, 2014

I am preparing to retire and was really hoping to get a full sized SUV for family trips and pulling my boat. I had priced out the options I wanted and was beginning to think that there wasn't going to be More

by willC1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2014 -

Sunset Ford responded

We appreciate you taking the time to share this review and rating,! Our number one goal is providing our guests with an accommodating and relaxing atmosphere. I am glad to hear this was extended to you. We hope to see you again for your sales or service needs. Best, James K. Heutel, President

Mar 27, 2014 -

Sunset Ford responded

We are here to serve you! Thank you for posting this review! We look forward to working with you in the future; please let us know if we can do anything else for you. In the meantime, be sure to check out our Facebook and Twitter pages! Best, James K. Heutel, President

March 24, 2014

Cory was a great salesman. He showed us many options and helped us pick exactly what we wanted. I have already told two people to go see Cory. More

by laura2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2014 -

Sunset Ford responded

Laura- Thank you so much for the positive 5 star review. Cory is great at what he does and I'm glad to hear he provided the necessary help you were looking for. Enjoy your new car and please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

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