Sunset Ford
St. Louis, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I have been thinking about a new vehicle for a while now and I went to the Ford website just to check out the new 2014 Fusion's. A few days later I received a call from Sara Scheu and she had spoken to Lar and I went to the Ford website just to check out the new 2014 Fusion's. A few days later I received a call from Sara Scheu and she had spoken to Larry Sidberry the Sales Manager and offered to put me into a new 2014 Ford Fusion. I made arrangements to visit the dealership yesterday thinking that i would be getting my second choice in the color of the vehicle since the blue one had not come in yet. To my surprise when I arrived the blue vehicle was there and it was nearly ready for me to take home. I took it for a test drive and was surprised to see that the 2014 model handles better than the 2012 model. I agreed to take the new car and was told by Sarah that my financing had already been approved and all I would have to do was sign the paperwork. Meanwhile, she took the car to the service department to have it the last minute preparations done. We transferred my belongings from my old car to the new one, added the temp tag and I was on my way home. I have been at the dealership in the past for several hours waiting for paperwork to be prepared and finalizing the whole purchase process took about four hours. This time was different, I finished the test drive, we synchronized my phone to the car, I signed the paperwork, and was nearly ready to go in an hour. It took a little while to transfer my belongings and add the temp tag to the new car. All in all the whole process took less than two hours, nearly everything was ready before I arrived, how efficient is that, WOW what a great team is all I can say for the people at Sunset Ford. More
This was my first time working with Sunset Ford. We had spoken on the phone about my interest in an 07 Mitsubishi Eclipse they had on their lot. I was delighted they were prepared for my visit as the car w spoken on the phone about my interest in an 07 Mitsubishi Eclipse they had on their lot. I was delighted they were prepared for my visit as the car was spotless. My salesman couldn't have been nicer and knowledgeable about the car. I had a trade which was evaluated promptly and fairly. We were able to make a deal quite rapidly. The entire sales process went smooth. I look forward working with Sunset Ford in the future and to refer to them family and friends. I am a happy customer. Michael Weinhaus More
I was helped as soon as I walked into Sunset Ford which I took as testament to the friendliness of the staff. Dan Dopuch took the time to ensure I understood the entire car-buying purchase and walked me thro took as testament to the friendliness of the staff. Dan Dopuch took the time to ensure I understood the entire car-buying purchase and walked me through the features of the vehicle at length. He did not try to rush through things just to get to the next possible customer. Financing was a breeze as well. The folks at Sunset Ford got me all fixed up with the vehicle I was looking for, and the overall experience was great. More
I bought my Ford Escape from Sunset Ford and couldn't be happier. The service was excellent, everyone went above and beyond to help me find the right vehicle for myself. I took my vehicle in for it's fir be happier. The service was excellent, everyone went above and beyond to help me find the right vehicle for myself. I took my vehicle in for it's first maintenence check and the service department was great. They got me in and out the same day and had no problems. I always appreciate the great service that Sunset Ford offers to their customers. I look forward to doing business with them in the years to come! More
Excellant service. Mr. Ferrell was very helpful with making the sale of our Ford Escape an enjoyable experience. I will recommend Sunset Ford to freinds and family because of his outstanding service. making the sale of our Ford Escape an enjoyable experience. I will recommend Sunset Ford to freinds and family because of his outstanding service. Mr. Ferrell is very knowledgable regarding vehicles for sale. Thank You. Steven Solberg . More
Cory Pupillo was very friendly and helped us choose the car that was right for us. He knew exactly what we were looking for. He was way more descriptive about the Taurus than any other dealer ship employee car that was right for us. He knew exactly what we were looking for. He was way more descriptive about the Taurus than any other dealer ship employees! Thank you so much Cory! More
I would like to express my Greatest thanks for the experience I had with the Parts Department personnel at Sunset Ford.They went out of their way to make sure what I wanted was what I needed to repair experience I had with the Parts Department personnel at Sunset Ford.They went out of their way to make sure what I wanted was what I needed to repair my car.They asked questions that made me feel that they where concerned about getting me the correct part the first time.Hats off to the Parts Department at Sunset Foed More
Service experience today: called Sunset Ford to order a part. Had the part number etc. Salesman asked me to double check that it was right, I did, called back in under 5 minutes. Suddenly he was at lunch a part. Had the part number etc. Salesman asked me to double check that it was right, I did, called back in under 5 minutes. Suddenly he was at lunch and could not talk. When I asked about the timeline to get order placed today, the response was "Honey, you have till 3:30." I'm sorry, what? I called him on it, got horrible attitude, he would not tell me his name, I was denied a request to speak to a manager, and was then hung up on. Called back, spoke to some other manager, and I doubt the actual parts manager will return my call. News flash! Women earn money, make purchasing decisions, and deserve respectful service. Misogyny at its worst. More
I went to Sunset Ford strictly due to the selection. I live in Illinois and it is about a 70 mile roundtrip for me. Now that I have been there, I will always give this place the first look. The team was live in Illinois and it is about a 70 mile roundtrip for me. Now that I have been there, I will always give this place the first look. The team was great, specifically Sarah Scheu. She was professional, receptive, and overall just a great salesperson. I am very happy with my new vehicle as well as the one follow up visit I have made so far. Thanks.... More
Cory was a true professional and really made this new truck buying experience the best that I've had. After a solid 6 - 8 years with this new truck, I look forward to working with Cory again for my next truck buying experience the best that I've had. After a solid 6 - 8 years with this new truck, I look forward to working with Cory again for my next purchase. Thanks, Dale Sebold More