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Sunset Ford

St. Louis, MO

4.7
5,941 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,941 reviews

January 17, 2014

I have been thinking about a new vehicle for a while now and I went to the Ford website just to check out the new 2014 Fusion's. A few days later I received a call from Sara Scheu and she had spoken to Lar More

by startrek68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2014 -

Sunset Ford responded

Thank you for that terrific review. It was a pleasure to hear our team did a marvelous job in providing the help you were looking for. We're positive that you'll enjoy your new 2014 Ford Fusion for a number of years. Feel free to contact us if you have any questions or concerns along the way. In the meantime, visit us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

January 17, 2014

This was my first time working with Sunset Ford. We had spoken on the phone about my interest in an 07 Mitsubishi Eclipse they had on their lot. I was delighted they were prepared for my visit as the car w More

by mweinhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jan 20, 2014 -

Sunset Ford responded

Michael-Thank you so much for the positive feedback. It was a pleasure having you stop by recently. We hope that you'll enjoy your new vehicle for a number of years. Please let us know if you need help with anything else in the future! Also, please follow us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

January 14, 2014

I was helped as soon as I walked into Sunset Ford which I took as testament to the friendliness of the staff. Dan Dopuch took the time to ensure I understood the entire car-buying purchase and walked me thro More

by caleblambert3614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jan 15, 2014 -

Sunset Ford responded

Caleb- We appreciate the wonderful remarks. It's great to hear from you and to hear what a terrific visit you had recently at Sunset Ford. Enjoy your new vehicle and please don't hesitate to contact us if you have any questions or concerns. In the meantime, visit us online and on Facebook for the most up to date savings we currently have going on! Best, James K. Heutel, President

January 12, 2014

I bought my Ford Escape from Sunset Ford and couldn't be happier. The service was excellent, everyone went above and beyond to help me find the right vehicle for myself. I took my vehicle in for it's fir More

by togiak14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2014 -

Sunset Ford responded

Thank you so much for taking the time to write this review. It's a pleasure to hear you had a wonderful time visiting our team here at Sunset Ford. Congratulations on your new Ford Escape. If you have any questions or concerns please come back to see us. Also, check our Facebook and Twitter pages to stay connected with our many specials and incentives. Best, James K. Heutel, President

January 11, 2014

Excellant service. Mr. Ferrell was very helpful with making the sale of our Ford Escape an enjoyable experience. I will recommend Sunset Ford to freinds and family because of his outstanding service. More

by ssolberg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2014 -

Sunset Ford responded

We appreciate the positive feedback. Thank you so much! It's great to hear Jon provided the excellent services you were looking for. We look forward to many more future visits from you. Please let us know if you need help with anything else in the future. In the meantime, visit us online & follow us on Facebook for the most up to date deals we have going on in our service department! Best, James K. Heutel, President

January 06, 2014

Cory Pupillo was very friendly and helped us choose the car that was right for us. He knew exactly what we were looking for. He was way more descriptive about the Taurus than any other dealer ship employee More

by sulejmancatak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2014 -

Sunset Ford responded

many thanks for stopping by to leave a wonderful 5-star review about Sunset Ford! I'm happy our Cody was able to accommodate your every need and that you were able to find the perfect vehicle. Enjoy your new Taurus! Please contact us with any questions you have and be sure to follow us on Facebook and Twitter for great service specials. Best, James K. Heutel, President

January 01, 2014

I would like to express my Greatest thanks for the experience I had with the Parts Department personnel at Sunset Ford.They went out of their way to make sure what I wanted was what I needed to repair More

by dicko1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ray
Jan 02, 2014 -

Sunset Ford responded

We appreciate you taking the time to share this review and rating! Our number one goal is providing our guests with an accommodating and relaxing atmosphere. I am glad to hear this was extended to you. We hope to see you again for your sales or service needs. Please don't hesitate to contact us if you have any questions or concerns along the way. Best, James K. Heutel, President

December 28, 2013

Service experience today: called Sunset Ford to order a part. Had the part number etc. Salesman asked me to double check that it was right, I did, called back in under 5 minutes. Suddenly he was at lunch a More

by Sarahstl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
He refused to give me his name
December 17, 2013

I went to Sunset Ford strictly due to the selection. I live in Illinois and it is about a 70 mile roundtrip for me. Now that I have been there, I will always give this place the first look. The team was More

by thebeaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2013 -

Sunset Ford responded

Thank you so much for taking the time to provide such great feedback. I'm glad to hear your recent visit was a great one with our team. We look forward to repeating the experience again in the future. Let us know next time you're in the area. We would love to see you again. Enjoy your new vehicle and be sure to visit us on Facebook & Twitter for the most up to date specials we have going on! Best, James K. Heutel, President

December 05, 2013

Cory was a true professional and really made this new truck buying experience the best that I've had. After a solid 6 - 8 years with this new truck, I look forward to working with Cory again for my next More

by seboldd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2013 -

Sunset Ford responded

Dale- Thank you so much for your kind words. They truly mean a lot to us. We appreciate your business and we look forward to working with you for many years to come. Please let us know if you need help with anything else in the future. Enjoy your new truck! Also, follow us on Facebook & Twitter for the most exclusive deals we have going on! Best, James K. Heutel, President

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