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Sunset Ford

St. Louis, MO

4.8
6,028 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,028 reviews

April 28, 2014

Sarah Scheu was extremely helpful, friendly and accomodating. She made my leasing experience very pleasant. I will recommend her to anyone I know who is lookin More

by mmaloney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2014 -

Sunset Ford responded

Thank you for writing to us. We appreciate hearing how well Sarah was during your visit. We look forward seeing you again in the future. Enjoy your new leased vehicle! Best, James K. Heutel, President

April 25, 2014

Excellent Service Our salesman gave us excellent service - even came in on his day off to sell us our new car. He was very friendly and knowledgeable about the cars we More

by kasteinbrueck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2014 -

Sunset Ford responded

We appreciate your thoughtful review. Thank you for sharing your experience with all of us. We look forward to seeing you again in the future. Please let us know if there's anything else that we can do to help. Be sure to visit us on our website and on our Facebook page for the most up to date deals we have going on! Best, James K. Heutel, President

April 25, 2014

2014 Explorer Purchase 4/23/14 The Sunset Ford people were very cooperative and made an extra effort to please their new customer. Steve took extra time to help us program the vehic More

by TerryMZwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Lower
Apr 28, 2014 -

Sunset Ford responded

Terry- We appreciate the positive feedback. I'm glad to hear you were well taken care of by Steve and our team at Sunset Ford. Please let us know the next time you plan on coming in. Be sure to visit us on Facebook and on Twitter for the most up to date savings we have going on in our service department! Best, James K. Heutel, President

April 25, 2014

Better than expected Went in for a oil change. Started talking to Joe, ended up in a new Fusion and saved 200 a month in car payments. Very helpful and friendly. Highly re More

by MikeCrabtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Reidel
Apr 28, 2014 -

Sunset Ford responded

Thanks for stopping in recently and telling us about your recent experience. I'm glad to hear Joe did an outstanding job in listening to you and helping you find the vehicle you were looking for. Enjoy your new Ford Fusion! We look forward to many more future visits from you! Best, James K. Heutel, President

April 22, 2014

Ford Transit Express The transaction was great from the moment I walked into the dealership, through the test drive, the purchase, and the delivery. I am very pleased with More

by TransitExpress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2014 -

Sunset Ford responded

Thank you for taking the time out of your day to let us know how we're doing. We appreciate the great feedback and hearing about your experience. Enjoy your brand new Transit! It's a great vehicle. Feel free to let us know if you have any questions down the road. We look forward to providing you great services in the future! Best, James K. Heutel, President

April 22, 2014

Our Good Experience @ Sunset Ford Steve was exceptionally friendly and interested in our new car needs. He helped us find the right vehicle at the right price range. Steve was very k More

by fordescape1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Apr 22, 2014 -

Sunset Ford responded

Thank you for the 5 review. I'm very ecstatic to hear Steve did a tremendous job in helping you find the vehicle you were looking for. Enjoy your new vehicle and please let us know if there's anything else that we can do to help along the way. We look forward to seeing again soon in the future! Best, James K. Heutel, President

April 21, 2014

Great experience at Sunset Ford Steve really took the time to explain every detail of the car we were looking at. We didn't feel pressured or rushed which is really comforting when m More

by lekraemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Apr 21, 2014 -

Sunset Ford responded

Thank you for being a part of the Sunset Ford family. I'm very pleased to hear you had a great visit with us recently Enjoy your new car and please come see us again in the future. Also, visit us on Facebook and on Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

April 21, 2014

Tnk u to Cory Pupillo great salesperson!! Cory Pupillo was the salesperson who picked up the phone when my daughter called to inquiry about Escape' - she had went on line for me regarding the More

by chargestring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cory Pupillo
Apr 21, 2014 -

Sunset Ford responded

Carlette- Thank you for the positive feedback. We appreciate the wonderful feedback. It lets us know what a terrific job our team is doing, as well as how are customers are. Enjoy your new Ford Escape and please let us know if there's anything else that we can to do help accommodate you in the future! Best, James K. Heutel, President

April 21, 2014

I finally found the exact vehicle at Sunset Ford! I did a great deal of research on the vehicle I was interested in purchasing. After visiting 7 different dealerships, I finally found the exact vehic More

by Tori2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2014 -

Sunset Ford responded

We thank you for taking the time out of your day to let us know how well we're doing. I'm glad we were able to help you find the vehicle you were looking for. Please feel free to let us know if you have any questions or concerns along the way. We look forward to seeing you again in the future! Best, James K. Heutel, President

April 18, 2014

Super easy My husband and I did a great deal of internet research before going to buy a car. We tried to deal with the hometown guys, but they kept trying to sel More

by Rightfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Apr 21, 2014 -

Sunset Ford responded

Thank you for trusting us with your automotive needs. I'm happy to hear you and your husband found the vehicle you all were looking for. Thanks for being a part of the Sunset Ford family. We look forward to your visits for many years to come. Please let us know if there's anything else that we can do to help! Best, James K. Heutel, President

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