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Sunset Ford

St. Louis, MO

4.7
5,947 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,947 reviews

January 24, 2014

Sunset is always a great place to buy a vehicle! They go out of their way to get you a great deal and make sure that you are taken care of. Special Kudos to Tom Kramer for taking me to work while they put a More

by dkwood87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 27, 2014 -

Sunset Ford responded

Thank you for the wonderful review. It's great to hear that you've been a loyal member of the Sunset Ford family. We look forward to many more future visits from you. Also, for the most up to date deals we have going on, follow us on Facebook & Twitter! Best, James K. Heutel, President

January 24, 2014

John was awsome. Fast negotiations with a positive outcome. Test drive, Trade in and preowned purchase with financing in less than 90 minutes. What more could you ask for. More

by recoveryagent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2014 -

Sunset Ford responded

We appreciate your kind remarks. Thanks for coming into Sunset Ford recently & sharing your experience with all of us. It was a pleasure having our team be there for you with your automotive needs. We look forward to many more future visits from you. Please contact us if you have any questions or concerns. Also, follow us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

January 23, 2014

Sarah was very friendly and personable. She was also knowledgeable about the car we bought. Sunset worked with us on the price until we were all happy. Also it didn't take as long to negotiate as we th More

by darren35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2014 -

Sunset Ford responded

Darren- Thank you for the positive remarks and for stopping in recently. Sarah is great at what she does and I'm happy to hear you're satisfied with how your visit went. Enjoy your new car and please let us know if you need help with anything else in the future! In the meantime, please follow us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

January 23, 2014

What a joke of a dealership!!! The manager, Larry Sidberry, should not be working with the public at all. Hes ridiculous! Ive owned tons of Fords but my only Sunset purchase was in 1998. A new Cobra More

by ken1030
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Sidberry
January 21, 2014

It was an awesome experience in purchasing my new Ford Edge, from the initial test drive to the finalization of the contract for purchase. I am extremely happy with my purchase and the knowledge of the s More

by lexeeone607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt
Jan 22, 2014 -

Sunset Ford responded

We truly value your opinion. Thank you so much for the outstanding review. I'm pleased to hear our team provided the help you were looking for. We're positive that you're going to enjoy your new Ford Edge for a very long time. It's a wonderful car. Also, find the latest up to date deals by following us online and on Facebook! Best, James K. Heutel, President

January 20, 2014

My experience at sunsett ford was absolutely amazing , James was so on top of things and made sure I fully understood everything before I left! I absolutely love my escape and would def. recommend them!! More

by Cheshirebabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2014 -

Sunset Ford responded

Thank you so much for the wonderful feedback. We're glad you had a wonderful experience recently at Sunset Ford. We look forward to providing the quality services again during your next visit. Enjoy your new Escape and please let us know if you need help with anything else in the future! Best, James K. Heutel, President

January 17, 2014

I have been thinking about a new vehicle for a while now and I went to the Ford website just to check out the new 2014 Fusion's. A few days later I received a call from Sara Scheu and she had spoken to Lar More

by startrek68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2014 -

Sunset Ford responded

Thank you for that terrific review. It was a pleasure to hear our team did a marvelous job in providing the help you were looking for. We're positive that you'll enjoy your new 2014 Ford Fusion for a number of years. Feel free to contact us if you have any questions or concerns along the way. In the meantime, visit us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

January 17, 2014

This was my first time working with Sunset Ford. We had spoken on the phone about my interest in an 07 Mitsubishi Eclipse they had on their lot. I was delighted they were prepared for my visit as the car w More

by mweinhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jan 20, 2014 -

Sunset Ford responded

Michael-Thank you so much for the positive feedback. It was a pleasure having you stop by recently. We hope that you'll enjoy your new vehicle for a number of years. Please let us know if you need help with anything else in the future! Also, please follow us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

January 14, 2014

I was helped as soon as I walked into Sunset Ford which I took as testament to the friendliness of the staff. Dan Dopuch took the time to ensure I understood the entire car-buying purchase and walked me thro More

by caleblambert3614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jan 15, 2014 -

Sunset Ford responded

Caleb- We appreciate the wonderful remarks. It's great to hear from you and to hear what a terrific visit you had recently at Sunset Ford. Enjoy your new vehicle and please don't hesitate to contact us if you have any questions or concerns. In the meantime, visit us online and on Facebook for the most up to date savings we currently have going on! Best, James K. Heutel, President

January 12, 2014

I bought my Ford Escape from Sunset Ford and couldn't be happier. The service was excellent, everyone went above and beyond to help me find the right vehicle for myself. I took my vehicle in for it's fir More

by togiak14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2014 -

Sunset Ford responded

Thank you so much for taking the time to write this review. It's a pleasure to hear you had a wonderful time visiting our team here at Sunset Ford. Congratulations on your new Ford Escape. If you have any questions or concerns please come back to see us. Also, check our Facebook and Twitter pages to stay connected with our many specials and incentives. Best, James K. Heutel, President

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