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Sunset Ford

St. Louis, MO

4.7
5,947 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,947 reviews

February 13, 2014

Shae is an excellent salesman! He was helpful with all of my questions. I would definitely recommend him to anyone wanting to buy a car. I haven't completely made up my mind, but he has me swayed to buying f More

by mmoeller1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2014 -

Sunset Ford responded

Thanks so much for going out of your way to write this great review! I am happy to hear that our Shae was patient and accommodating throughout your purchase. We strive to make each customer feel comfortable during their purchase, as well as throughout their vehicle ownership. We look forward to helping you with any future automotive needs! In the meantime, connect with us on Facebook and Twitter for updates on specials and events. Best, James K. Heutel, President

February 13, 2014

With Shae you're going to get honesty, professionalism and hard work. Any person can appreciate the way he can have a conversation with you, and not feel like you are being sold something More

by Jphillips1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2014 -

Sunset Ford responded

On behalf of the entire family here at Sunset Ford, thank you for writing this review. We appreciate the positive feedback. Please come see us for any future service needs. Also, we have a lot of great content and special deals online so stay connected with our Facebook and Twitter pages. Best, James K. Heutel, President

February 10, 2014

From the moment I walked into the dealership I was met with friendly and knowledgeable assistance. I was fully explained everything on the Explorer during my test drives. Sunset had a lot of vehicles to More

by lmhag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Casey Fowler
Feb 11, 2014 -

Sunset Ford responded

Thank you so much for the wonderful feedback. Our team looks forward to providing the same quality service during your next visit. We hope that you and your family will enjoy your new Explorer for a number of years. Please let us know if there's anything else that we can do to help. Also, be sure to visit us on Facebook and on Twitter for the most up to date specials we have going on! Best, James K. Heutel, President

February 05, 2014

Great overall experience. These should somehow be a way to speed the process up. Spent nearly 4 hours at the dealership and we had the car picked out before arrival, I don't believe it was anyone's fault, More

by adams5473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2014 -

Sunset Ford responded

Thank you for the 5 star review. It was a pleasure being able to assist you with your automotive needs. Our team looks forward to providing the same exceptional services again during your visit with us. Enjoy your new F-150 and please feel free to let us know if there's anything else that we can do to help in the future. In the meantime, follow us on Facebook and on Twitter for the latest news and updates! Best, James K. Heutel, President

February 04, 2014

Sarah was amazing...purchasing a new car was easy with her as my salesperson. Was treated with respect every step of the way. Thank you!! More

by Shebie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2014 -

Sunset Ford responded

Thank you for the great feedback. Sarah is great at what she does and I'll be sure to pass along this message. We look forward to many more future visits from you. Feel free to reach out to us again if you have any questions or concerns. Also, find the latest specials by visiting us online and on Facebook! Best, James K. Heutel, President

February 04, 2014

It was an easy transaction and thus far I am very happy with my truck. I got a good price on a certified preowned vehicle. Neither Tom Kramer nor Dan Dopuch pushed hard even though it was almost the end More

by rdm1588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Feb 05, 2014 -

Sunset Ford responded

We appreciate you taking the time out of your day to let us know how your recent visit was with us. It's great to hear we got you in and out in a timely manner with your new truck. We look forward to many more future visits from you. In the meantime, find us online and on Facebook for the latest deals we have going on! Best, James K. Heutel, President

February 03, 2014

Sunset Ford is always the first place I look when i'm in the market! The customer service is top notch, the girls that answer the phone are great! The sales & management staff are friendly and willing to More

by dstichling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Sunset Ford responded

We appreciate you taking the time to tell us how we're doing. It was a pleasure having you come in recently and give our team the chance to provide the help you were looking for. Thanks again for being a loyal member of the Sunset Ford family. Also, be sure to find the latest deals on our Facebook & Twitter pages! Best, James K. Heutel, President

February 02, 2014

Wow - what a great experience at Sunset Ford. We wanted to look at the Escape. We gave Mike the options we were looking for...he pulled the Escape that met our requirements up to the door, gave us the key More

by lmantia2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Sunset Ford responded

Thank you for the positive feedback. We enjoyed your recent as much as you did with us. We're positive that you and your family will enjoy your new Ford Escape for a very long time. Please don't hesitate to contact us if you have any questions or concerns along the way. In the meantime, find us online and on Facebook for the most up to date deals we have going on daily. Best, James K. Heutel, President

February 01, 2014

I was involved in a horrible car accident where my other vehicle was totaled. I was looking for something I felt safe in and wanted to make the best decision for the future safety of my family. I'm so confi More

by reesesmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Sunset Ford responded

Thank you for the 5 star review. It's great to hear our wonderful team was able to provide the quality services you were looking for. We hope that you ad your family will enjoy your new Ford Escape for a number of years. Please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

January 25, 2014

I had a very good experience recently related to purchasing a Certified Used Car at Sunset Ford. The salesman, Keith Boerding, made the experience very rewarding. He answered all my questions a More

by Larry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 27, 2014 -

Sunset Ford responded

Thank you for taking the time to let us know how we're doing. It's great to hear you had such a great time at Sunset Ford recently. Keith is great at what he does and I'm pleased to hear he provided the excellent services you were expecting. Let us know if you need help with anything else in the future. In the meantime, follow us on Facebook & Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

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