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Sunset Ford

St. Louis, MO

4.8
6,028 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,028 reviews

May 12, 2014

Used 2012 ford fusion liked the dealership found the car I liked and car is very nice. And clean and runs good and like the wheels tires color sound More

by 311deffus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
May 13, 2014 -

Sunset Ford responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best, James K. Heutel, President

May 12, 2014

Excellent Experience We were deciding between a Jeep Grand Cherokee or a Ford Explorer. The night before going to Sunset Ford, we went to another dealer to test drive a Je More

by bforte19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2014 -

Sunset Ford responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. I am very glad that Keith was a great help to you. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best, James K. Heutel, President

May 07, 2014

Sara Selling Fisher A Car Sara did a great job moving the sale along..She knew what paperwork was necessary and made the turnover of the trade in vehicle simple and expla More

by nancyfisher
Friendliness
Price
Recommend Dealer
Yes
May 08, 2014 -

Sunset Ford responded

Nancy, we appreciate you taking time to leave us a great review! We are pleased to hear that Sara did a great job in assisting you in your visit with us. If there is anything else we can do for you please don't hesitate to give us a call! Best, James K. Heutel, President

May 06, 2014

Sunset Ford Review After I totaled my Nissan Altima last October, I decided to buy another Altima and even put money down on a used one at Enterprise Used Car Sales. Bu More

by prudybertolino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt
May 07, 2014 -

Sunset Ford responded

Thanks for your outstanding review and your loyalty! I'm very happy to hear that Larry was of such help to you. Congratulations on your new Fusion. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, James K. Heutel, President

May 06, 2014

Pleasant experience Our experience at Sunset Ford with Tim, Donnie and Chris made our car buying experience as pleasant as car buying can be. Tim was patient and willing More

by imsamiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2014 -

Sunset Ford responded

Thank you for taking the time to give us feedback on your latest purchasing experience. We're glad to hear that Chris, Donnie and Tim were able to give you an overall positive experience. Thank you for your continued business and enjoy your new car! Best, James K. Heutel, President

May 05, 2014

Great Employees Awesome Deals I have never rated a dealership before, but Cory and Sunset Ford exceeded my expectations. Not only did they give me a great deal but it was quick an More

by Chris1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 05, 2014 -

Sunset Ford responded

Chris- We thank you for the wonderful review. I'm glad your visit went smoothly and as expected. Please let us know what else we can do to help in the future! Also, visit us on Facebook and on Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

May 05, 2014

Overall positive experience Prompt contact regarding vehicle information. Very helpful in retrieving the vehicle I wanted to purchase from another location. Prompt response to is More

by aliajayde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
May 05, 2014 -

Sunset Ford responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, James K. Heutel, President

April 30, 2014

Just Purchased a new vehicle We walked into the dealership just to look at vehicles. We were impressed with our salesperson Steve Lower who was very professional, knowledgeable a More

by rabrya2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
May 01, 2014 -

Sunset Ford responded

Thank you for stopping in recently and giving us the chance to work with you and your automotive needs. I'm pleased to hear our team provided excellent services during your recent visit. We look forward to doing it all over again in the future. We hope that you and your wife will continue to enjoy your new Ford Edge! Best, James K. Heutel, President

April 30, 2014

F150 Ecoboost I went to Sunset Ford looking for a new truck. I was nervous about going through the sales process of a new vehicle because of a horrible experience I More

by Pricir89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2014 -

Sunset Ford responded

We appreciate you reaching out to us. Thank you so much for the kind remarks. Our team's #1 priority is providing excellent services. I'm positive that you'll enjoy your new truck for a very long time. If anything comes up, please let us know. We'd be more than happy to assist you. Also, follow us on Facebook and on Twitter for the most up to date deals! Best, James K. Heutel, President

April 29, 2014

Sunset Ford experience WONDERFUL My sales rep was Keith Strickland and he was wonderful! He answered all my questions and concerns. I would highly recommend anyone out there looking More

by lmassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2014 -

Sunset Ford responded

Thank you for the outstanding feedback. We appreciate you sharing your experience with all of us. Keith is great at what he does and I'll be sure to pass along this message to him. Enjoy your new vehicle and thanks for being a part of the Sunset Ford family! Best, James K. Heutel, President

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