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Sunset Ford

St. Louis, MO

4.7
5,968 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,968 reviews

March 12, 2014

OUR SALESMAN DAN DOPUCH WAS EXCELLENT IN POINTING OUT THE FEATURES IN THE CAR WE WERE INTERESTED IN ( FUSION ).THERE WAS NO PRESSURE BY DAN DURING OUR MEETINGS AND HE WAS VERY HELPFUL IN SHOWING THE MANY FE More

by phylron
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Mar 17, 2014 -

Sunset Ford responded

Thank you for writing this terrific review! We are pleased to hear that you received a great deal on a fantastic car at Sunset Ford. Moreover, we are happy that you received a helpful and pleasant experience! We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook.

March 11, 2014

Sarah made the purchasing experience very pleasurable. She found exactly what we wanted in a timely manner and worked with us to get to a fair price. Thank you More

by smerlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2014 -

Sunset Ford responded

It's great to hear what a wonderful job Sarah provided recently. I'm happy to hear you were able to find the vehicle you were looking for. We look forward to assisting you again in the near future. Also, please visit us on Facebook and on Twitter for the most up to date deals we have currently running! Best, James K. Heutel, President

March 11, 2014

Sarah did such a good job, we bought a second vehicle from her within weeks. She found exactly what we wanted in a timely manner and worked with us again to get the right vehicle at the right price. More

by smerlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2014 -

Sunset Ford responded

It's great to hear what a wonderful job Sarah provided recently. I'm happy to hear you were able to find the vehicle you were looking for. We look forward to assisting you again in the near future. Also, please visit us on Facebook and on Twitter for the most up to date deals we have currently running! Best, James K. Heutel, President

March 08, 2014

We have multiple Fords from Sunset easy to deal with; tried other Ford dealerships and get the run around back and forth and no respect. Easy to work with and service department is great as well cannot More

by kohls1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2014 -

Sunset Ford responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Best, James K. Heutel, President

March 04, 2014

I've always been a Chevy guy until I met Cory Pupillo. He was super low pressure and actually listened to my needs. Everything was smooth and he showed me two trucks that fit my work needs. Th More

by Klub7Keno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2014 -

Sunset Ford responded

Thank you for the wonderful review. I'm glad to hear we were able to convert you to the Ford family. Please let us know if there's anything else that we can do to help you in the future. Enjoy your new vehicle! Don't forget to visit us online and on our Facebook page Best, James K. Heutel, President

March 04, 2014

Had a awesome experience with salesperson Sarah Scheu we have purchased 2 cars from her now. And if we purchase another ford she will be the one we go too. More

by Cindyallison2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Sunset Ford responded

Thank you for the positive feedback. Sarah is great at what she does and I'll be sure to pass along this message to her. We appreciate you being a part of a the Sunset Ford family and we look forward to continuing this relationship for many years to come. Be sure to visit us on Facebook and on Twitter for the most up to date deals we have currently going on. Best, James K. Heutel, President

March 04, 2014

I am very satisfied with my experience at Sunset Ford. I was dreading the new car buying experience, which is sad, given past experiences elsewhere. I did a lot of research online and a few test drives More

by tsg123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
Mar 04, 2014 -

Sunset Ford responded

Thank you for sharing your recent experience with all of. It's great to hear your satisfied by how your recent visit was with us. We look forward to providing the same excellent services during your many future visits. Please don't hesitate to contact us if you have any questions or concerns. Best, James K. Heutel, President

March 04, 2014

My experience with sunset ford, My sale rep Mike G and My finance rep Chris C it was an Awesome painless experience. I actually would refer anyone to this location due to the outstanding professional care th More

by ldkuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2014 -

Sunset Ford responded

Dear Lisa & Dawn- Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, James K. Heutel, President

March 03, 2014

I worked with Tim Stewart on getting a new F150 lariat. He explained the differences between the trim levels I was considering and took the time to get the exact truck I wanted. Even went to their other More

by Cjk1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2014 -

Sunset Ford responded

Thank you so much for this wonderful review. It's a pleasure to be apart of your new vehicle buying experience. We're positive that you're going to enjoy your new Ford F-150 for a number of years. Please be sure to visit us on Facebook and on Twitter for the most up to date deals we have currently going on! Best, James K. Heutel, President

March 03, 2014

Sarah did an excellent job. She is very personable and considerate of your time. She pays attention to every detail as respects to what you are looking for in an automobile. More

by frebholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Sunset Ford responded

Thank you for the positive feedback. It's wonderful to hear Sarah did an excellent job in providing the help you were looking for. I'll be sure to pass along this message to her. We look forward to your next visit with us. Don't forget to find the latest savings by following us online and on our Facebook page! Best, James K. Heutel, President

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