Sunset Ford

we had been looking at ford explorers for some time & after meeting our sales rep cory pupillo we decided to go go for it. cory was not a high pressure sales rep. he worked with us diligently trying to h after meeting our sales rep cory pupillo we decided to go go for it. cory was not a high pressure sales rep. he worked with us diligently trying to help us find the car we would feel comfortable with. when he said he would get back to us with the info we requested he did so in a timely manner. when we had to return to dealer for further instructions on how navigate the electronic system he was very patient & very knowledgeable. we enjoyed meeting cory & would recommend him to anyone looking for a car from sunset ford. More

Tim Stewart is AWESOME! We truly appreciated his level customer service and great personality especially after leaving one of Sunset's competitors. The sales manager at the "other" dealership was pushy, d customer service and great personality especially after leaving one of Sunset's competitors. The sales manager at the "other" dealership was pushy, demanding, and, at the end, down right mean and rude. I literally felt like I was being held hostage to "buy now or else" at this "other" dealership. Tim and Donnie were completely the opposite. They never made us feel pressured because they are obviously very confident in their company and price. It made it very easy to do business with them. Next time I won't waste my time to "shop" anywhere else; I will buy from Tim immediately. By the way....Tim and Donnie did beat their competitors price which I greatly appreciated, but honestly they didn't even have to. I would have bought from them either way based on the level of customer service we received from them. So, I got the vehicle I wanted, got the price that I wanted, and walked out of Sunset Ford a very happy new car owner! Great job Tim Stewart, Donnie Sommers and Sunset Ford! I will recommend you guys to everyone! More

Cory could not have been more helpful, considerate, kind and knowledgable. We never felt pressured or talked down to; rather, we enjoyed his more laid-back, friendly and attentive approach. He is a big reas and knowledgable. We never felt pressured or talked down to; rather, we enjoyed his more laid-back, friendly and attentive approach. He is a big reason we decided to purchase from Sunset Ford. More

Time was great with answering questions and speaking on the phone. I live almost 3 hours away and was able to negotiate over the phone before driving 3 hours to the dealership. The drive was well worth it. the phone. I live almost 3 hours away and was able to negotiate over the phone before driving 3 hours to the dealership. The drive was well worth it. Every sales professional at Sunset Ford in St. Louis was polite, respectful, and definitely gets a 10/10 from me. No one made me feel inferior or uncomfortable. I will recommend this dealership to all those looking to buy a Ford vehicle. Chris Caldwell is an awesome finance manager as well. Sunset Ford was by far the best experience I've ever had when buying a vehicle. More

i am giving a favorable rating to this dealer because of the friendly greeting i received when walking in the showroom. immediately i was greeted and purchased the vehicle i was looking for with ease. the friendly greeting i received when walking in the showroom. immediately i was greeted and purchased the vehicle i was looking for with ease. More

Was online looking at the trade in value on my mini van. Sunset called and asked what I was looking for and how they could help me out. So I scheduled an appointment with them. I showed up right as the Sunset called and asked what I was looking for and how they could help me out. So I scheduled an appointment with them. I showed up right as they opened just to see how they would handle a customer who arrived way before their appointment. Shae Washbum greeted me at the door with a smile and asked what he could do for me. Once I told him he went right to work. I was looking to get a brand new explorer but the payment just wasn't working for me. Shae brought me a 2011 explorer xtl to look at. This vehicle was fully loaded. As we went for the test drive he explained all the options and answered every question I had. We agreed on a price but the payment was still a bit higher then I liked. Shae and the group at Sunset did what it took to get the payment where I was comfortable. Needless to say I bought the explorer and love it. The suv only had 17,000 miles and I couldn't have gotten all the options in a new one in the price range I liked. Shae and the group at Sunset will do what they can to make you happy. I will purchase all future vehicles from this dealership. If you can ask for Shae Washblum. He will work hard for you and will spend the time to answer all questions. More

Jon did a great job of helping my husband and I find our Ford F-150. He was very fair and never pushy. We felt comfortable asking questions and knew we were getting honest answers Ford F-150. He was very fair and never pushy. We felt comfortable asking questions and knew we were getting honest answers More

Shae Washburn was a great salesman and excellent people person. I would hold him to the highest standard and see big things in his future. person. I would hold him to the highest standard and see big things in his future. More

Mr. Becker was phenomenal! He displayed excellent customer service, knowledge, and confidence. He was such a pleasure to work with; I highly recommend him to anyone in the market. customer service, knowledge, and confidence. He was such a pleasure to work with; I highly recommend him to anyone in the market. More

Shae is the best salesman! He knew anything and everything as soos as I Asked him. Every question I had or anytime I called he had the answer! He is so kind and considerate I enjoyed doing business everything as soos as I Asked him. Every question I had or anytime I called he had the answer! He is so kind and considerate I enjoyed doing business with him and will definitely come back soon! I love my ford explorer it's excellent thank you for the recommendation and all your help Shae! More