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Sunset Ford

St. Louis, MO

4.8
6,000 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,000 reviews

May 19, 2014

Great Experience! I was referred to the dealership by a friend. So glad I went! I got the vehicle I wanted and Tim Stewart did everything he could to get the deal finis More

by mustangcutie96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2014 -

Sunset Ford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Sunset Ford, we are determined to deliver detail-oriented, honest, and personalized customer service. Im so happy to hear that Tim was able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best, James K. Heutel, President

May 17, 2014

Taurus Our salesperson Steve Lower did a good jog showing us the vehicles we were interested in and was very helpful explaining the features of the cars, we More

by vmetz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
May 19, 2014 -

Sunset Ford responded

Congratulations on your new Taurus! Steve is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. We hope to see you again when the time comes to service your new car. Best, James K. Heutel, President

May 16, 2014

Great customer service! When I visited Sunset Ford, Tim couldn't have been more accommodating! He is very knowledgeable about the inventory at Sunset. I was looking for a t More

by koll27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

We appreciate you taking time to leave us a great review! We are pleased to hear Tim did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, James K. Heutel, President

May 16, 2014

Tim was very helpful answering questions when I was looking to purchase a new vehicle. My husband and I have a specific vehicle in mind, and Tim helped discuss the pros/c More

by kylieandtyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

Kylie and Tyler, I sincerely thank you to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I am very glad that Tim was a great help to you. I hope you enjoy your new purchase If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best, James K. Heutel, President

May 16, 2014

Sarah Scheu Sarah was absolutely wonderful to work with. This was the easiest car purchase ever. Will definately tell all my friends to come and see Sarah! More

by cbrockmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2014 -

Sunset Ford responded

Thanks for your outstanding review! I'm very happy to hear that Sarah was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, James K. Heutel, President

May 16, 2014

Knowledgeable and trustworthy are the key attributes I look for in a salesman. The car buying experience does not have to be a tooth pulling, arm twisting or stres More

by dedgington44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Tim and our staff were able to provide you with the pressure-free and knowledgeable service that Sunset Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, James K. Heutel, President

May 15, 2014

This is the second car I have purchased from Keith Boerding. Keith has always been professional to me and my daughter who was also there for both deals. Keith is very knowledgable and knows exactly w More

by Mchomin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2014 -

Sunset Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I am very glad that Keith was a great help to you. Please come back and see us again in the future with anything else you might need. Take care! Best, James K. Heutel, President

May 15, 2014

Sunset Ford Review The saleman was great...pricing was great....the only issue we had was that the finance dept. was understaffed that day and the person before us took More

by kellyhowarth@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
May 19, 2014 -

Sunset Ford responded

Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. It is encouraging to hear that our sales team impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, James K. Heutel, President

May 14, 2014

a hreat place to purchase your car I was in trouble. My car quit on me and I had to have transportation for work. Someone mention sunset to me, so I went there and talked with Cory. He More

by hodapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

On behalf of Sunset Ford Auto Company, I would like to express our sincere gratitude both for your business and for taking the time to write this marvelous review. Cory is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Best, James K. Heutel, President

May 13, 2014

Nice Car, Great Price As a larger gentleman, I need something a little bigger than a fiesta. When my car broke down I went to Sunset not knowing what to expect. My sales ag More

by rutkap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2014 -

Sunset Ford responded

We appreciate you sharing your experience with all of us. Thank you so much for stopping in recently and letting our team assist you. Enjoy your new Ford Explorer and we hope that you'll enjoy it for a very long time. Please reach out to us again if you need help with your automotive needs. Be sure to visit us on Facebook and on Twitter for the most up to date deals we have going on in our service department! Best, James K. Heutel, President

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