Back

Sunset Ford

St. Louis, MO

4.7
5,942 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Contact Dealership

11700 Gravois Rd

St. Louis, MO

63127

Directions

By Type

Showing 5,942 reviews

April 01, 2014

Best Customer Experience Sunset Ford (St. Louis) provides the best customer experience. Dan, Keith and John are friendly and knowledgeable, making the customer very comforta More

by rusty_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wesley, Dan Dopuch
Apr 02, 2014 -

Sunset Ford responded

I'm glad to hear our team was exceptional in providing the best customer service around. Thank you so much for the wonderful feedback. Please let us know if there's anything else that we can do to help in the future. Also, find the latest deals by visiting us online and on our Facebook page! Best, James K. Heutel, President

March 31, 2014

Sarah Scheu Last year I was looking at buying a new truck and when I went to sunset I was greeted by Sarah Scheu I can honestly say that she is by far the best sa More

by lamb2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Sunset Ford responded

Thank you for the 5-star review! We always appreciate feedback from our customers, and it makes us feel good to know that Sarah was upfront and honest with you through your purchase process. We hope that you'll enjoy your new truck for a very long time! Please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

March 31, 2014

I met Craig on the lot. He was ready to do business with the car I had e-mailed prepared for a test drive. The price was reasonable enough, so I bought the car. More

by Joesblacktshirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig buhrman
Mar 31, 2014 -

Sunset Ford responded

Thank you for this review! We are glad to hear you had such a pleasurable experience at our dealership and that Craig contributed to that. We look forward to being of assistance in the future. Also, be sure to like and follow us on Facebook and Twitter! Best, James K. Heutel, President

March 30, 2014

Great Experience! I was shopping for a new car and had narrowed my top choices to three different makes of cars. I bought a 2013 Ford Fusion because I not only liked t More

by gigi49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2014 -

Sunset Ford responded

Thank you for leaving such a great review about your recent experience with us! Tim is a great asset to our team and will certainly appreciate the kind words. We look forward to helping you and anyone you send our way in the future. Enjoy your new Ford Fusion and please let us know if we can be of any other service! Best, James K. Heutel, President

March 30, 2014

Purchased new Ford Edge We went there with the Edge in mind. However we wanted to look at several different types of vehicles . We had been looking at the Jeep Cherokee and w More

by davbad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve Lower
Mar 31, 2014 -

Sunset Ford responded

Thank you for taking the time to leave this review for Sunset Ford! Steve and the rest of our team will be especially grateful for the kind words. We appreciate your continued business and look forward to being of service to you in the future. In the meantime, be sure to check out our Facebook and Twitter pages for exclusive content and deals! Best, James K. Heutel, President

March 30, 2014

Don't close your deal til Sunset for real! My wife hates dealing with car salesman, but Cory and the rest of Sunset's crew did a great job keeping her happy. I buy new cars every 2 years so we will k More

by chrisdog30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2014 -

Sunset Ford responded

Chris- Thank you for your approval. It truly means a lot to us. We look forward to assisting you and your wife with your automotive needs in the future. Please let us know if there's anything else that we can do to help. Also, please visit us on Facebook and on Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

March 30, 2014

We have purchased 2 new Ford F-150 pick-up trucks from Sunset Ford and wouldn't ever go anywhere else for the purchase of a Ford! Sarah Scheu is our Salesperson and she is awesome! She always goes above More

by JenniferDJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2014 -

Sunset Ford responded

Jennifer- Thank you so much for this excellent review. It's great to hear that you've been a loyal member of the Sunset Ford family. Enjoy your new trucks and please let us know if there's anything else that we can do to help in the future! Best, James K. Heutel, President

March 29, 2014

I was greeted immediately upon entering the showroom by Larry who introduced me to Tim and we proceeded with my sales deal. I had a trade-in vehicle that was promptly assessed and given a trade-in value a More

by tburns0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim was my salesman, and i also worked with Larry and Donnie
Mar 31, 2014 -

Sunset Ford responded

Terry- We love hearing from our fans such as yourself! Thanks so much for leaving this awesome review and for being a loyal customer. Our team will look forward to your wonderful message. Enjoy your new car! When you get the chance, check out our Facebook and Twitter pages for awesome service specials and have a wonderful day! Best, James K. Heutel, President

March 28, 2014

New Focus Tim assisted me with the purchase of my new Focus. He was very helpful in helping me find the exact color and options that I wanted. I am very happy More

by creever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

Sunset Ford responded

We certainly appreciate this fantastic review as well as your business! We strive to provide exceptional customer service in in all aspects of our dealership, and it sounds like Tim didn't fall short of our goals. Please don't hesitate to let us know if we can do anything else for you. Enjoy your new Focus! Best, James K. Heutel, President

March 27, 2014

I recommend Cory Pupillo and Sunset Ford to everyone. The atmosphere is professional while also being laid back and friendly. I never felt pressured to buy the car, like I have at other places. Justin L More

by Diamonddave1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

Sunset Ford responded

We thank you for your approval It truly means a lot to us when we hear back from guests such as yourself Cory and the rest of our team will be happy to read your comments. We look forward to many more future visits from you! Best, James K. Heutel, President

...
584
...