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Sunset Ford

St. Louis, MO

4.7
5,942 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,942 reviews

April 21, 2014

Great experience at Sunset Ford Steve really took the time to explain every detail of the car we were looking at. We didn't feel pressured or rushed which is really comforting when m More

by lekraemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Apr 21, 2014 -

Sunset Ford responded

Thank you for being a part of the Sunset Ford family. I'm very pleased to hear you had a great visit with us recently Enjoy your new car and please come see us again in the future. Also, visit us on Facebook and on Twitter for the most up to date deals we have going on! Best, James K. Heutel, President

April 21, 2014

Tnk u to Cory Pupillo great salesperson!! Cory Pupillo was the salesperson who picked up the phone when my daughter called to inquiry about Escape' - she had went on line for me regarding the More

by chargestring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cory Pupillo
Apr 21, 2014 -

Sunset Ford responded

Carlette- Thank you for the positive feedback. We appreciate the wonderful feedback. It lets us know what a terrific job our team is doing, as well as how are customers are. Enjoy your new Ford Escape and please let us know if there's anything else that we can to do help accommodate you in the future! Best, James K. Heutel, President

April 21, 2014

I finally found the exact vehicle at Sunset Ford! I did a great deal of research on the vehicle I was interested in purchasing. After visiting 7 different dealerships, I finally found the exact vehic More

by Tori2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2014 -

Sunset Ford responded

We thank you for taking the time out of your day to let us know how well we're doing. I'm glad we were able to help you find the vehicle you were looking for. Please feel free to let us know if you have any questions or concerns along the way. We look forward to seeing you again in the future! Best, James K. Heutel, President

April 18, 2014

Super easy My husband and I did a great deal of internet research before going to buy a car. We tried to deal with the hometown guys, but they kept trying to sel More

by Rightfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Apr 21, 2014 -

Sunset Ford responded

Thank you for trusting us with your automotive needs. I'm happy to hear you and your husband found the vehicle you all were looking for. Thanks for being a part of the Sunset Ford family. We look forward to your visits for many years to come. Please let us know if there's anything else that we can do to help! Best, James K. Heutel, President

April 18, 2014

2 new cars at Sunset Ford We were very happy with Sunset Ford and with Tim's service to our family! We purchase two new Fords within2 weeks and Tim went out of his way to help More

by jennifernye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2014 -

Sunset Ford responded

Jennifer- It's great to hear you've had such terrific visits at Sunset Ford recently. I'm glad to hear our team was able to provide you and your family the help you were looking for. Enjoy your new Fords and we look forward to seeing you again soon! Best, James K. Heutel, President

April 16, 2014

Easiest car buying experience to date. This was a different car buying experience for me. I never felt pressured in any way. When I asked to drive a car, I was able to do so very quickly. More

by CaroleWooten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2014 -

Sunset Ford responded

Carole- We appreciate you sharing your recent car experience with all of us. I'm glad you had a great time visiting us recently. Our #1 goal is to provide our guests with the best services around and I'm glad we accomplished that recently with you. Enjoy your new Mustang and please come see us again in the future! Best, James K. Heutel, President

April 16, 2014

Ford Escape I purchased a used Ford Escape from Dan Dopuch. He was very professional and knowledgeable about the vehicle I was interested in. He explained details More

by lillybaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2014 -

Sunset Ford responded

Thank you so much for sharing your recent experience with all of us. We truly appreciate your positive feedback. I am happy to hear you had such a wonderful service visit with us, and that we were able to get you the vehicle you were wanting. Please enjoy it and we look forward to your next visit with us down the road! Best, James K. Heutel, President

April 15, 2014

2010 Ford F-150 My father Steve Kettler bought his 2010 Ford F-150 this evening. We had Dan Dopuch as our salesman who was excellent. Would recommend him for future b More

by ckettler88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Apr 15, 2014 -

Sunset Ford responded

Thank you so much for sharing your experience with all of us. I'm glad to hear we were a huge part in helping you find the vehicle you were wanting. Enjoy your new Ford F-150. Please let us know if need help with anything else in the future! We look forward to having you come in again! Best, James K. Heutel, President

April 15, 2014

New Taurus Steve was very helpful in the purchase of my 2014 Taurus. Got me the price that I needed for my trade. Even went to their other dealership to pick the More

by treamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Lower
Apr 15, 2014 -

Sunset Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Enjoy your new Taurus and please come see again in the future! Best, James K. Heutel, President

April 15, 2014

Great Dealership Dan, my salesman was very helpful and never made me feel pressured into buying anything smooth transaction would definitely recommend salesman and dea More

by jboylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Apr 15, 2014 -

Sunset Ford responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Best, James K. Heutel, President

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