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Sunset Ford

St. Louis, MO

4.7
5,942 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,942 reviews

May 19, 2014

Utmost professionalism I have been trying to find a new car that was different than everything else that is out there. I knew of sunset ford because my grandpa bought his tr More

by cblax03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
May 20, 2014 -

Sunset Ford responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. I am very glad that Casey was a great help to you. Its quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best, James K. Heutel, President

May 19, 2014

Good Experience/Friendly Staff I was pricing new vehicles at Sunset Ford with the assistance of Casey Fowler. He was very friendly and helpful, making me want to return in the futur More

by jbrazil1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
May 20, 2014 -

Sunset Ford responded

Thanks for your great review! I'm very happy to hear that Casey was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, James K. Heutel, President

May 19, 2014

New car for great price I went to this dealership expecting to find a car but at a high price. I was very surprised to find reasonable prices and friendly staff. The salesman More

by CarBuyerSTL78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
May 20, 2014 -

Sunset Ford responded

Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. It is encouraging to hear that our salesman impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, James K. Heutel, President

May 17, 2014

Taurus Our salesperson Steve Lower did a good jog showing us the vehicles we were interested in and was very helpful explaining the features of the cars, we More

by vmetz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
May 19, 2014 -

Sunset Ford responded

Congratulations on your new Taurus! Steve is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. We hope to see you again when the time comes to service your new car. Best, James K. Heutel, President

May 16, 2014

Knowledgeable and trustworthy are the key attributes I look for in a salesman. The car buying experience does not have to be a tooth pulling, arm twisting or stres More

by dedgington44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Tim and our staff were able to provide you with the pressure-free and knowledgeable service that Sunset Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, James K. Heutel, President

May 16, 2014

Great customer service! When I visited Sunset Ford, Tim couldn't have been more accommodating! He is very knowledgeable about the inventory at Sunset. I was looking for a t More

by koll27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

We appreciate you taking time to leave us a great review! We are pleased to hear Tim did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, James K. Heutel, President

May 16, 2014

Tim was very helpful answering questions when I was looking to purchase a new vehicle. My husband and I have a specific vehicle in mind, and Tim helped discuss the pros/c More

by kylieandtyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

Sunset Ford responded

Kylie and Tyler, I sincerely thank you to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I am very glad that Tim was a great help to you. I hope you enjoy your new purchase If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best, James K. Heutel, President

May 16, 2014

Sarah Scheu Sarah was absolutely wonderful to work with. This was the easiest car purchase ever. Will definately tell all my friends to come and see Sarah! More

by cbrockmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2014 -

Sunset Ford responded

Thanks for your outstanding review! I'm very happy to hear that Sarah was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, James K. Heutel, President

May 15, 2014

This is the second car I have purchased from Keith Boerding. Keith has always been professional to me and my daughter who was also there for both deals. Keith is very knowledgable and knows exactly w More

by Mchomin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2014 -

Sunset Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I am very glad that Keith was a great help to you. Please come back and see us again in the future with anything else you might need. Take care! Best, James K. Heutel, President

May 15, 2014

Sunset Ford Review The saleman was great...pricing was great....the only issue we had was that the finance dept. was understaffed that day and the person before us took More

by kellyhowarth@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
May 19, 2014 -

Sunset Ford responded

Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. It is encouraging to hear that our sales team impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, James K. Heutel, President

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