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Sunset Ford

St. Louis, MO

4.8
6,006 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,006 reviews

July 26, 2015

Great dealer, great people Howard Wood was incredibly patient in helping us make a decision on leasing our new 2015 Ford Focus. We had a previous leased vehicle that we planned More

by old car buy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Jul 26, 2015 -

Sunset Ford responded

Hello and thanks for taking the time to write a review! Howard had a pleasure working with you and we will be sure to share your kind words with him. Thanks for choosing Sunset Ford!

July 25, 2015

Good experience! Mr. Decker listened not only to what I needed but also to what I wanted and made it happen. I am very pleased with Sunset Ford and especially apprecia More

by first new car
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2015 -

Sunset Ford responded

Good afternoon and congrats on your new car purchase! Dave had a pleasure working with you. Thanks for choosing Sunset Ford!

July 25, 2015

AWESOME Hello: I just wanted to take a moment to say that we are VERY happy with everything involving our purchase of the 2015 Ford Escape. We got the car we More

by Jeff & Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Schrijver
Jul 26, 2015 -

Sunset Ford responded

Jeff and Renee congrats on your new Escape and thank you for making the trip in to see us. The team had a pleasure working with you and look forward to having you back in the future!

July 25, 2015

Great deal We had a great experience buying our 2015 Ford Escape. We worked with Casey Fowler. He answered all our questions and showed us how the features wor More

by torrycv41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
Jul 26, 2015 -

Sunset Ford responded

Hi Tory and Marlou! Thanks for taking the time to post your feedback. We are pleased to hear you had a wonderful car buying experience. Enjoy your new Escape!

July 24, 2015

As a 20 year customer of Sunset Ford... I have been a satisfied customer of Sunset ford for twenty years and Howard Wood was crucial to us buying our Ford from Sunset Ford.back then and now. More

by GATOR1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Jul 24, 2015 -

Sunset Ford responded

Hello and thank you for taking the time to share this kind review! We appreciate your continued business and loyalty, and we will be sure to share this with Howard!

July 24, 2015

highly recommend! Very easy comfortable buying experience. Our salesmen, Randy Ennis was very helpful during the entire process and eliminated the stress of buying a ca More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Jul 24, 2015 -

Sunset Ford responded

Hello and thanks for taking the time to post a review! We will be sure to share your kind words with Randy!

July 23, 2015

Poor service Pulled into service bay... told by person at desk "I am just a driver, you need to wait for ________". That person was also far too busy to ask what More

by kingofprussia33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mindy Linn
Jul 31, 2015 -

Sunset Ford responded

We’re very sorry to hear about your experience. We appreciate all feedback good or bad and your comments will help us be better. If you would like to discuss your experience further, please contact Pete Heutel at 314-467-1148. Thank you for the opportunity, sorry we did not serve you better.

July 23, 2015

Amazing Experience Braden was very helpful and professional with the entire car buying experience. I would recommend Sunset Ford(St. Louis, MO) to all my friends and fam More

by klang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2015 -

Sunset Ford responded

Hello and thanks for sharing! We are glad to hear you had a wonderful experience working with Braden!

July 23, 2015

Great Experience! I had a great experience working with Jim on my 2015 F-250. He was very easy to work with along with other staff members. I highly recommend using J More

by eruehl21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2015 -

Sunset Ford responded

Hello and thanks for taking the time to share! Enjoy your new F-250 and thanks for choosing Sunset Ford!

July 23, 2015

Amazing! Tim was wonderful to work with, a completely stress free buying experience! Everyone we worked with made this a most enjoyable experience! The 2016 Fu More

by Geeky Chicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Straub, Treff LaPlant
Jul 24, 2015 -

Sunset Ford responded

Hello and thanks for the 5 stars! We are pleased to hear you had a great experience working with Tim!

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