Sunset Ford

Stress free at a stressful time Keith Boerding did an excellent job of finding a replacement vehicle for us. We had just experienced a very violent destructive house invasion and ou Keith Boerding did an excellent job of finding a replacement vehicle for us. We had just experienced a very violent destructive house invasion and our car had been stolen from a locked garage and then crashed in a police pursuit. We looked on the internet and found Sunset to have the best selection of the vehicles that would suit our needs. We traveled 100 miles to check out the vehicles. He was not high pressure and gave us all the information we needed to get us back in a car. He made this part of our loss a positive experience. . More

Great truck buying experience! I reviewed websites of seven different dealers looking for a good used truck. I made several trips to many of the Dealerships, including Sunset Ford. I reviewed websites of seven different dealers looking for a good used truck. I made several trips to many of the Dealerships, including Sunset Ford. I didn't have to go to any more after visiting Sunset Ford. They had the truck I was looking for, at a fair price. Mike made me an offer as a trade in for the truck I was looking at. DEAL!! The financing was a breeze. I completed the application process online, and when I went to the Dealership, it was smooth sailing. Thanks to your Team this truck purchase was fantastic. I will be recommending your Dealership to my friends and family. More

Jim was great My wife and I were first-time car buyers looking for a used vehicle. Jim greeted us as soon as we walked in, and made us feel very welcome. He was e My wife and I were first-time car buyers looking for a used vehicle. Jim greeted us as soon as we walked in, and made us feel very welcome. He was extremely willing to work with us and help us find a vehicle that fit our needs and our budget. He even took time to drive to a different Sunset dealership and bring back a vehicle for us to test drive, and yet we never felt pressured to actually purchase the vehicle. My only complaint is that one of the financing guys kept trying to pressure us into extra warranties that we didn't want. More

sunset ford Very pleasant to deal with and got what I wanted within a couple days. They didn't have in stock what I wanted but they found what I wanted and had it Very pleasant to deal with and got what I wanted within a couple days. They didn't have in stock what I wanted but they found what I wanted and had it shipped to them. More

Keith was very personable, helped answer all our questions After narrowing our car search to two 2015 vehicles, the Ford Escape & the Toyota RAV4, we searched the Internet and found five or six dealers that ha After narrowing our car search to two 2015 vehicles, the Ford Escape & the Toyota RAV4, we searched the Internet and found five or six dealers that had what we were looking for. We started at Sunset with the intention of then working our way back home as we checked the other dealers. We were met by Keith who brought over the car we were interested in, a 2015 Escape Titanium. Keith was very low pressure and answered all our questions. The car was what we wanted, the price was right and Keith guided us painlessly through the purchase. Needless to say, we avoided the drudgery of checking with multiple dealers and were glad Sunset gave us everything we wanted first thing. Jason presented us with the service contract and warranty information. He was also very friendly and knowledgeable. The whole process went smoothly and I would gladly recommend them to anyone looking for a vehicle. More

Ask for Dale While shopping for my sons first car, we stopped into Sunset and met Dale. Looked at a couple cars and left my contact info with Dale and a budget we While shopping for my sons first car, we stopped into Sunset and met Dale. Looked at a couple cars and left my contact info with Dale and a budget we were working with. Dale stayed in touch and when something he thought was worth a look came up, he contacted us. We found my son his first car the day we went back to look at what Dale had found. No pressure from Dale, just professionalism. Thanks and we definitely recommend working with Dale. More

Lazy uneducated rude and dangerous employees I am very disappointed with the service i have received at Sunset Ford. I purchased my 2012 Ford Edge from thier used department in 2014. That was the I am very disappointed with the service i have received at Sunset Ford. I purchased my 2012 Ford Edge from thier used department in 2014. That was the last time ive had service the way it should be at a dealership. With my Edge i purchaed a 100,000 mile bumper to bumber warrenty. Unfortunately no car is perfect so i have been in numerous times for misc services. I can tell you this place certainly does not deserve a 5 star rating. Employees in the past have acted like i was an idiot when talking to them about issues with my car. They are lazy and take their sweet xxx time. I waited 2 hours to pick up my car after beeing called to come pick it up because it was done. Not to mention while i was waiting for my vehicle, one of the employees literally ran over an old man walking across the service department driveway and was taken to the hospital. Numourous times they told me that they couldnt fix things that were wrong. Seems like because i have a warrenty making most services free of charge that they avoid everything possible. I have delt with many of the employees and technitions there and only one i can say i respect and thats Ashely Matheis. Another prime example of their xxxxty service would be when my suspension was making a clicking noise. I was supposed to ride with a technician in my vehicle so he could get a better understanding of what was happing. Well they paged him 4 times over a 45 min span and searched the building for him to find him no where. It was a joke. Once again this place is terrible and does not deserve 5 stars. Go do your business some place else. More

New Baby, New Car My wife and I are expecting our first child and we needed a car with more room. Keith was honest, respectful, and a pleasure to work with. He also ma My wife and I are expecting our first child and we needed a car with more room. Keith was honest, respectful, and a pleasure to work with. He also made sure that we were able to get the most for our trade in. I will go back to Sunset in the future because of Keith. I would also recommend Keith to any of my family and friends. Couldn't be happier with my purchase. More

Dan made my daughter's Day! I was apprehensive about buying my daughter a car without my husbands help, however Dan made me feel at ease. I actually enjoyed the process with Dan I was apprehensive about buying my daughter a car without my husbands help, however Dan made me feel at ease. I actually enjoyed the process with Dan leading the way. I will definitely be back to talk to Dan and I have already told numerous friends the great experience that I received from Dan. I left Sunset Ford with a great car for my daughter and I felt empowered as a woman that I could negotiate and get a great deal on a car. Thanks Dan for your help! More

Randy Ennis was WONDERFUL to work with. Very friendly, We we're so happy to see such a large variety of trucks on your lot. We talked to a Randy in sales and he was so helpful in finding us the truck we w We we're so happy to see such a large variety of trucks on your lot. We talked to a Randy in sales and he was so helpful in finding us the truck we wanted. Many times we would go to a dealership and feel so pressured but we did not feel that way here at sunset Ford on Lindbergh . Randy took the time to go over things in the car so we would basically know a few of the things right off the bat. With all the electronics they have now on these trucks he told us to feel free to call him or come back in with any questions we would get. I would highly recommend sunset Ford and Randy Ennis as your salesperson for a good experience and someone fair and easy to talk to and very knowledgeable. The person in finance where we got our extended warranty was also very helpful. He did not make us feel pressured and we were very happy with what they had to offer. All in all our experience was wonderful. Sincerely Rick and Denise More