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Sunset Ford

St. Louis, MO

4.8
6,034 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,034 reviews

March 27, 2016

First time cat buyer Randy Ennis was my sales person. I am a first time cat buyer and he made my experience less stressful. He was very nice to me and my mom. When we went More

by Mobrown28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis, Jason Schrijver
Apr 01, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we are very happy that your first car buying experience was a great one! We greatly appreciate the recommendation to work with Randy and Sunset Ford. Please come back and see us when your car needs its first service.

March 26, 2016

Long but worth it I was working with Cory and he's a great salesman. We have been talking for a couple days on a deal about a new Ford Focus ST. He understood what I wa More

by hodzicadnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Mar 31, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford and for the recommendation to do business with us! We hope you love your new Focus ST, it's such an awesome car! Please come back and see us when it is ready for service.

March 26, 2016

Quick and Easy This was my first brand new car, Steve has helpful without being pushy. The service is excellent, I'd recommend to a friend looking for a car. More

by meghanf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Treff LaPlant
Mar 28, 2016 -

Sunset Ford responded

Thanks for choosing sunset Ford, it was our pleasure helping you with your first car purchase. Please let us know if there is anything else we can do to help.

March 24, 2016

Pleasantly surprised This was my first time purchasing a car. And I must say, I was pleasantly surprised. Sunset had exactly what I was looking for and even sweetened th More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wesley, Treff LaPlant, Donna Gravagna, Dale Noakes
Mar 28, 2016 -

Sunset Ford responded

It was our pleasure helping you with your first car buying experience and we hope you love your new car! Thanks for the 5 star review.

March 24, 2016

Excellent The staff was friendly and knew what they were talking about. Made the purchasing experience fun and easy for a first time buyer like myself. More

by bhow44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Mar 28, 2016 -

Sunset Ford responded

Thanks for the positive review, we're very happy that you had a great experience with us!

March 24, 2016

Positive Experience We have never owned a Ford before but decided to take a look and see what there was available. We were greeted by a very personable and knowledge you More

by saj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
Mar 31, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, and for letting us show you all that Ford has to offer. we greatly appreciate the recommendation and hope you love your new Ford!

March 23, 2016

Awesome Customer Service My wife and I were looking to purchase a new truck and were recommend to Sunset Ford by a friend who is also in the car dealership industry. I couldn' More

by Engineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Treff LaPlant
Mar 31, 2016 -

Sunset Ford responded

Thanks for sharing your experience, we appreciate your business and the 5 star rating! We are extremely grateful for your service to this country, thank you for all you have done. We hope you and your wife love the new car! Please let us know if there is anything else we can do to help.

March 23, 2016

Great Customer Service Randy has great customer service skills. I never felt like he was trying to hard sell me. He knew what I wanted and made it happen. I had some issues More

by jcfata84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Mar 29, 2016 -

Sunset Ford responded

Thanks for the kind words for Randy, we appreciate you choosing Sunset Ford. We strive to go the extra mile to ensure that all of our customers are 100% satisfied with their purchase.

March 23, 2016

Easy Purchase- Satisfied Customer I was looking for a New Ford Edge and noticed Sunset had the largest number of cars to choose from. Visited showroom on Saturday and purchased vehicle More

by rsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Calvin
Mar 28, 2016 -

Sunset Ford responded

We pride ourselves on having the best selection in St. Louis. We hope you love your new Edge! Thanks for choosing Sunset Ford.

March 23, 2016

Friendly staff and very helpful Came in for a replacement car due to auto accident as we are previous customers of vehicles from your dealership. Greeted by several smiling faces an More

by nascartow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burchardt
Mar 29, 2016 -

Sunset Ford responded

Thanks for sharing your experience and for the 5 star rating, we greatly appreciate your business. We hope you love your new Edge! Please come back and see us when it is ready for service.

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