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Sunset Ford

St. Louis, MO

4.8
6,035 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,035 reviews

March 31, 2016

New to me 2013 F150 Lariat Jim was a GREAT GUY to work with. I found my new 2013 F150 online, Jim showed me the truck and then gave me a great trade-in value for my 2010 F150. I More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2016 -

Sunset Ford responded

Thanks for sharing your experience and the 5 star rating! We hope you love your new F-150!

March 30, 2016

Way better than Bommarito The previous car I purchased was through a Bommarito dealership. The entire process felt forced and uncomfortable from test driving, look at other car More

by Ford Focus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Mar 31, 2016 -

Sunset Ford responded

It is our goal to provide a stress-free, comfortable experience for all of our customers. 100% customer satisfaction across the board is a top priority and we are very happy that you had a great experience with us. We hope you love your new car!

March 29, 2016

Don from Sunset ford I have not bought a car in 9 years the first place I went it was a circus of a place. I almost stopped looking. I gave Sunset Ford a try and ended up More

by jtheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Don Calvin
Mar 31, 2016 -

Sunset Ford responded

Thanks for the kind words for our staff, we sincerely appreciate you choosing Sunset Ford! We are very happy to know that we were able to provide you with an experience you could enjoy. Please let us know if there is anything else we can do to help.

March 29, 2016

Wonderful This was my far car and I like that everyone was patient with me and helped me in any way they could. I will be recommending sunset. More

by Rashale7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford and for the recommendation! We hope you love your new car!

March 28, 2016

PURCHASING A NEW MUSTANG INTELLEGENT AND INFORMATIVE STAFF. SLIGHT PROBLEM WITH THE PAINT WHICH WAS HANDELED QUICKLY AND PROFFESIONALLY. LARGE SELECTION OF CARS AND TRUCKS. RE More

by AJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burchardt
Mar 28, 2016 -

Sunset Ford responded

We are very happy you had a great experience with us, thanks for the positive feedback! We greatly appreciate your business and we look forward to helping you in the future.

March 28, 2016

Great "No Pressure" experience I worked with Steve. He made me feel comfortable from the beginning. Was friendly and never pressured me into making a decision. A few days after th More

by Mark Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Treff LaPlant
Mar 28, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford for your car purchase, we sincerely appreciate your business. We work very hard to ensure the best deals for all of our customers as 100% customer satisfaction is our goal. Please come back and see us when your car needs service.

March 28, 2016

Excellent service Dan Dopuch really helped me get the truck I was looking for. Once I picked my vehicle out Dan made a huge effort to make sure I got what I wanted and More

by MikeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dopuch
Mar 28, 2016 -

Sunset Ford responded

Thanks for sharing your experience and for the 5 star review, we greatly appreciate your business!

March 28, 2016

No pressure Used Car purchase Mike was great to work with. We felt no pressure at all. My wife and I were able to test drive the vehicle by ourselves. When we got back Mike went More

by SeanH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2016 -

Sunset Ford responded

We are very happy that you had a great experience shopping with us. We pride ourselves on offering a no pressure sales process, and work hard to ensure 100% satisfaction for all of our customers. Please let us know if there is anything else we can do to help.

March 28, 2016

Pre-owned car purchase We had gone to look at a pre-owned vehicle at another dealership and were very disappointed by the whole experience. Since we were in the South Count More

by tjk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Apr 01, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we really appreciate your business! The recommendation to do business with us means a lot, and we hope you love your new car! Please come back and see us when it is ready to be serviced.

March 28, 2016

Great Service! Jim really worked hard to get my business. I was looking for a specific truck. Jim helped me find that truck. His knowledge of the product was outstanding. He worked with me to get the price I More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Sunset Ford responded

It is our goal to do whatever it takes to find our customers the exact car they are looking for. Thank you for choosing Sunset Ford, we sincerely appreciate your business. Please let us know if there is anything else we can do to help in the future.

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