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Sunset Ford

St. Louis, MO

4.8
6,036 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,036 reviews

June 27, 2016

Our usual excellent experience purchasing a Ford from Susnet We have purchased Fords from Sunset for several years and have always found our salesman , Larry Burchardt, to be most helpful and professional. He a More

by Nolte3945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burchardt, Treff LaPlant
Jun 28, 2016 -

Sunset Ford responded

We're so appreciative of your loyalty to us, it has been our pleasure working with you over the years and we look forward to the next time. Please let us know if we can help in any way.

June 25, 2016

my new escape Great experience at Sunset Ford. Cory Pupillo was very nice man and explained everything...sold me on the Escspe. Treff LaPlant was very thorough in F More

by matt's mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jun 28, 2016 -

Sunset Ford responded

Thanks for the positive feedback and the 5 star rating, We really appreciate your business and the praise! We hope you enjoy your new vehicle, and if you have any questions please feel free to give us a call.

June 24, 2016

Stress Free with Mike Geraghty This is my 3rd Ford Edge at Sunset and with Mike. Each time it is the same stress free purchase. He delivers every time. Thanks Mike!!! More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2016 -

Sunset Ford responded

Thanks for your continued loyalty over the years, it means SO much to us and we consider you a part of the Sunset Ford family! We hope you love your new Edge! Please come back and see us when your Edge needs to be serviced, we look forward to seeing you again soon!

June 24, 2016

Quick, Easy and Value-packed Purchase I can only say good things about my experience of buying a Ford Focus from Sam and about all the other folks at Sunset. I went in looking for a parti More

by Oscar J. Groebl, Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Sam Martin
Jun 28, 2016 -

Sunset Ford responded

Oscar, thank you for sharing your car buying experience with us! Part of the customer service experience is to provide honest and dependable information to all of our customers. We want to ensure when you drive off the lot, you are nothing less than completely satisfied. We hope you enjoy your new vehicle, and if you have any questions please feel free to give us a call.

June 23, 2016

Very easy and fun! Awesome experience! Great dealership. I was in to get some work done on my 2012 Fusion SE and had Mindy Linn as my service advisor. I worked with her extensively on contacting the warranty More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy Linn, Steve Lower
Jun 23, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, it was our pleasure helping you helping you figure out your car situation and we hope you love your new car! Please let us know if there is anything else we can do to help. We look forward to working wit h you again in the future.

June 23, 2016

Casey is AWESOME! We are returning customers to Casey, my husband and I were in the market to purchase 2 new vehicles. Casey was there to help (even staying late) to m More

by Treeve
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
Jun 28, 2016 -

Sunset Ford responded

Thanks for the 5 star rating and positive feedback, we really appreciate you choosing Sunset Ford! Thank you so much for your continued business and we look forward to seeing you again in the future!

June 23, 2016

Fast, Friendly and Excellent Service! I chose Sunset Ford because I wanted a ford, Sunset Ford was extremely friendly and helpful. Don, my salesman listened to my wishes and found me exact More

by egentemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Calvin
Jun 28, 2016 -

Sunset Ford responded

We strive to provide all of our customers the best possible experience and we are very happy to know that you had a great experience with both of our departments. Quick, honest and efficient service is our top priority. Please let us know if there is anything else we can do to help.

June 21, 2016

Such a great experience! I could not have had a more positive experience at Sunset Ford! Howard Wood spent so much time with me- not only finding the exact car I wanted but More

by Deb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood, Jason Schrijver
Jun 22, 2016 -

Sunset Ford responded

We are so happy that you had a great experience with us, we appreciate you choosing Sunset Ford. We sincerely appreciate your recommendation to work with us and we look forward to working with you again in the future.

June 20, 2016

No-pressure sales...fast and easy! We knew what we wanted to buy before we visited Sunset and Randy helped us do just that...he had exactly what we wanted, and didn't try to sell us som More

by Cathy R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Jun 20, 2016 -

Sunset Ford responded

Thanks for the 5 star rating and for sharing your positive feedback. We hope you love your new Explorer!

June 20, 2016

trade in and bought new car worked with Jason Schrijver and Casey Fowler both men were excellent, efficient and very friendly made the buying process for a single woman excepti More

by pamela mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler, Mike Konersmann, Jason Schrijver
Jun 20, 2016 -

Sunset Ford responded

We are very happy that you had a great experience with us, it was our pleasure helping you find a car you love! We appreciate the recommendation to work with us and look forward to working with you again in the future.

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