Sunset Ford

Thank you Cory Pupillo Cory is a very courteous, knowledgeable and experienced salesman. He Made several trips back and forth to the sales manager Jason Straub before we agr Cory is a very courteous, knowledgeable and experienced salesman. He Made several trips back and forth to the sales manager Jason Straub before we agreed on a price. I highly recommend that you ask for Cory when you visit Sunset Ford. The purchase went smoothly and I was driving away in my new F-150 in a matter of hours. Treff LaPlant in finance made everything fast and simple. I contacted Janet Lane through Sunset Ford's web site and she was also a big help. Thanks Cory, Jason, Treff and Janet! More

Pre-owned sales process Dale Noakes was very helpful and created a business environment which was professional, transparent, and smooth. We would buy another car here and wo Dale Noakes was very helpful and created a business environment which was professional, transparent, and smooth. We would buy another car here and would like dealing with Dale again. More

New Truck purchase Working with Keith was a real pleasure. Very knowledgeable. Called when he said he would to update on status of delivery of my vehicle. I would highly Working with Keith was a real pleasure. Very knowledgeable. Called when he said he would to update on status of delivery of my vehicle. I would highly recommend Keith More

Great people to work with! Both Janet and Larry did everything they could to see that I was a satisfied customer. I looked at both preowned and new vehicles, but found my best d Both Janet and Larry did everything they could to see that I was a satisfied customer. I looked at both preowned and new vehicles, but found my best deal on a 2016 Escape. More

Great customer service Tim Stewart was an excellent resource and helped make the entire experience a pleasant one. From the first test drive to closing the deal, he answered Tim Stewart was an excellent resource and helped make the entire experience a pleasant one. From the first test drive to closing the deal, he answered all my questions and helped me get the car I wanted. More

Outstanding!!! Mike and John were a pleasure to work with, they went out of their way to help me. If Honesty and Integrity are important to you I would highly recomm Mike and John were a pleasure to work with, they went out of their way to help me. If Honesty and Integrity are important to you I would highly recommend Mike Geraghty and John Ashley, you'll be glad you did. More

Above and beyond experience! A totally positive car buying experience at Sunset Ford! Finding the perfect car for our family was extremely important to me and Steve Lower made tha A totally positive car buying experience at Sunset Ford! Finding the perfect car for our family was extremely important to me and Steve Lower made that happen. Steve took the time to listen to all of my family's needs and didn't stop until he found the perfect car. I was most impressed because he never asked us to change our " wish list" just to make a sale. After finding the perfect new 2016 Edge, Steve handed us over to Justin who had all our paperwork in order which made the total car buying process very seemless. Finally, I wanted to special order mats and Tom from Sevice offered to have them next day, so we could have them before the holiday week-end. We live in Illinois, but I will definitely make the drive for GREAT SERVICE! More

Quick, Easy & COMPLETELY PAINLESS! I needed a car ASAP! Had 1 day to get a car because my previous car would not pass safety & emissions. Howard Wood got it DONE! I filled out the finan I needed a car ASAP! Had 1 day to get a car because my previous car would not pass safety & emissions. Howard Wood got it DONE! I filled out the finance application online. Told Mr. Wood what I was looking for and what I could afford. I stopped in after work, Mr. Howard Wood showed me the vehicle he picked out for me based on the criteria I gave him and explained to me 2 different buying options I had, I chose 1 and it was done. The only thing I had to do was sign the paperwork. This is the worst part usually, waiting around for finance. Mr. Wood kept me occupied by explaining in detail everything about the new vehicle I purchased and going over different scenarios that he has had previous customers ask about and go through. The wait was not long at all for finance and I drove away knowing how to use every bell and whistle on my new vehicle. I highly recommend going to Sunset Ford and seeing Howard Wood for your next vehicle purchase! COMPLETELY PAINLESS! More

Bought 2016 Escape....things could have gone better I have driven Fords my whole life due to my dad (Delbert Adams) retiring from Ford after 30 years. I've had a lemon (Taurus) but for the most part I I have driven Fords my whole life due to my dad (Delbert Adams) retiring from Ford after 30 years. I've had a lemon (Taurus) but for the most part I can't complain about all the Fords I've driven. I've dealt with both Dave Sinclair and Sunset in the past and haven't had problems with either, until recently. I was driving a 2010 Ford Escape which I loved. Unfortunately I was in an accident and the vehicle was totaled. I decided to buy another Escape and ended up with a new 2016 model. First let me say I like the vehicle so far and don't have any complaints with the ride or functionality. However the vehicle I bought was in the showroom, which was not a big deal to me. My son noticed our salesman had to jump start the Escape to get it off the showroom floor. I didn't think much of it at the time as I know people are in and out, opening doors, turning things on, etc. while looking at it. This was on a Saturday. By Monday morning I had called Ford Roadside Assistance (which by the way are great to work with) to jump start my vehicle 3 times. I ended up taking it back on Monday and they said the battery was defective and they replaced it. Mike K. was the service person I dealt with and he was exceptional. Also, Jim who handles the rental cars was very helpful and professional. I was promised a free tank of gas by the showroom manager for the inconvenience but that never happened. Hopefully this was just an isolated incident and I want to reiterate I haven't had any issues with Sunset prior to this and will shop there again. More

A new F150 in just a couple hours!!😂 Sunset has a keeper with Jim Wagstaff, he was very respectful courteous and knowledgeable. Kept in touch and emailed occasionally with trucks that was Sunset has a keeper with Jim Wagstaff, he was very respectful courteous and knowledgeable. Kept in touch and emailed occasionally with trucks that was in my range. I promised him I'd deal with him when I was satisfied and ready, he delivered a great buying experience, even on a busy Saturday. Thanks to Jason in finance also. He made a quick an easy process for the paperwork. Thankyou both. More