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Sunset Ford

St. Louis, MO

4.8
6,038 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,038 reviews

July 13, 2016

Seemless Jim and Justin were amazing to work with. I've never had a better experience purchasing a car. I'll be back to purchase again More

by Richard Noon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Sunset Ford responded

Thanks for the kind words and the 5 star rating, we greatly appreciate your business and look forward to working with you again in the future. Thanks!

July 13, 2016

very friendly and helpful Began our deal online; talking to Jim Wagstaff about a used Rav4. Came down to deal on a Saturday. Mr Wagsatff was very friendly and put us at ease i More

by DJRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we sincerely appreciate your business as well as the kind words for our staff! Customer satisfaction is very important to us and we are happy to know that Keith went above and beyond to ensure that you were happy. Please come back and see us when it is ready for service.

July 12, 2016

Great Place to Buy The 2013 Ford Escape was our first purchase from Sunset Ford at the Gravois location. A few weeks later we purchased a 2011 Edge from the Waterloo loc More

by Cheryl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jul 14, 2016 -

Sunset Ford responded

Thank you so very much for purchasing 2 vehicles from us so quickly, we greatly appreciate your business! We are very happy that you had a great experience with us. Please let us know if there is anything else we can do to help.

July 12, 2016

First new truck After a horrible experience with another local Ford dealer, we decided to give Sunset a chance...great choice, they were awesome!! I would highly rec More

by tlenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Johnson
Jul 13, 2016 -

Sunset Ford responded

Thanks for the kind words, we sincerely appreciate you choosing Sunset Ford! Thanks for the recommendation to work with us, we thoroughly enjoyed working with you and look forward to working with you again in the future.

July 11, 2016

Well worth the trip! Drove 460 miles one way from MS to MO, and would do it again. Transaction went completely as Randy said it would, couldn't have gone any smoother. I w More

by Jbirdf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Ennis
Jul 14, 2016 -

Sunset Ford responded

Thanks for driving all the way from Mississippi to come see us, we really appreciate you driving all that way! We hope you love your new car! We look forward to working with you again in the future. Thanks!

July 11, 2016

Friendly and knowledgable I visited Sunset Ford for the first time and because Brad Johnson was so friendly and so knowledgeable; I made a purchase that day. I had visited oth More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Johnson
Jul 11, 2016 -

Sunset Ford responded

We are very happy that Brad helped you have a great experience and it was our pleasure helping you find a car you love. Thanks for the kind words for our staff, we thoroughly enjoyed working with you and we look forward to working with you again in the future. Please let us know if there is anything else we can do to help.

July 11, 2016

Very easy to work with! Very happy with my new purchase. Brad Johnson made the sales experience enjoyable, and he was very easy to work with. I felt that he worked very har More

by pkelley228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Brad Johnson
Jul 12, 2016 -

Sunset Ford responded

We are very happy to know that you had a great experience and love your new car! We appreciate the kind words for Brad, it was our pleasure working with you and we look forward to working with you again in the future.

July 10, 2016

Old fashion customer service 1st time car buyer here and Randy was extremely easy to work with. I came in with a pretty narrow window of cars I was interested in that met my crit More

by ES
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Jul 11, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, it was our pleasure helping you with your first car buying experience. We hope you love your new car! thanks for the kind words for Randy! Please let us know if there is anything else we can do to help. Thanks!

July 08, 2016

Very nice salesman. Steve did a great job of explaining different purchase plans. We would recommend this dealer to anyone looking for a car. We are excited about our n More

by Explorer0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Schrijver
Jul 11, 2016 -

Sunset Ford responded

Thanks for the kind words for Steve and the 5 star rating, we greatly appreciate it! Thanks for the recommendation and we hope you love your new car!

July 08, 2016

Cory Pupilo was wonderful!! I took my mom in to Ford, she had 4 cars she wanted to look at!! I explained to Cory what I wanted for her like the safety stuff being number one!! Sh More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2016 -

Sunset Ford responded

Thanks for posting the positive feedback and the 5 star rating. Your mother and all of our customers safety is very important to us! We hope that she loves her new car! It was our pleasure helping you both and we look forward to working with you again in the future.

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