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Sunset Ford

St. Louis, MO

4.8
6,038 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,038 reviews

July 28, 2016

2016 Explorer Don Calvin, was or salesman and we had a Great Experience with him. He also spent time going over all the bells and whistles with me and my wife. More

by robfino55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Don Calvin
Aug 01, 2016 -

Sunset Ford responded

Thanks for the positive feedback and the 5 star rating, we greatly appreciate your business!

July 27, 2016

Great Service! Dale was a huge help in our car buying process. It didn't take more than 45 minutes for Dale to get us into a car and get the paper work done. It wa More

by hehlmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Noakes
Aug 01, 2016 -

Sunset Ford responded

Thanks for the kind words for Dale and the 5 star rating, we appreciate you choosing Sunset Ford! We strive to provide quick and efficient service, especially in our service center. Please come back and see us soon!

July 27, 2016

Excellent Buying Experience Just a note of thanks to Sam Martin for his help and friendliness during our recent purchase of our Ford Escape. In sudden need of a vehicle, my wife More

by Chris Seibel
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Aug 01, 2016 -

Sunset Ford responded

Thanks again for coming to see us, we greatly appreciate your business! It is our goal to provide the most professional service in a timely manner and we are very happy to know that you had a great experience with us! We hope you love your new Escape, please let us know if there is anything else we can do to help.

July 25, 2016

Friendly People Dear Dale Noakes, Just a brief note of thanks for your professionalism shown to Judy and I during the recent purchase of our Ford Explorer. We More

by nashjudy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Noakes
Jul 26, 2016 -

Sunset Ford responded

Thanks for the kind words for Dale! We sincerely appreciate you choosing Sunset Ford during your car search. It was our pleasure helping you and we hope you love your new Explorer! Please come back and see us when it is ready for service.

July 23, 2016

Purchased a used 2015 Focus SE hatchback. I shopped around both online and at other dealers and could find nowhere near the great deal I received at Sunset Ford. I dealt with Sam Martin and Ke More

by matropolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Martin
Jul 25, 2016 -

Sunset Ford responded

Thanks for your kind words for our staff and dealership we greatly appreciate your business! It has been our pleasure serving your whole family and we look forward to continuing to help you find cars for a long time. Please reach out to us if there is anything else your family may need. Thanks!

July 20, 2016

Dan's the Man! My wife and I had a fantastic buying experience at Sunset. Our salesman was Dan Dopuch. Dan took the time to understand what we were looking for and More

by Illinois Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jul 21, 2016 -

Sunset Ford responded

Thank you for choosing Sunset Ford, we are very happy that you had a great experience with us! We greatly appreciate the kind words for Dan as well as the recommendation to work with us! Please do not hesitate to reach out if there is anything you need in the future. Thanks!

July 18, 2016

Amazing and hassle free buying experience! We have had a amazing experience at Sunset Ford. Everyone is so nice and friendly. We visited a couple of months back and told Keith Boerding in used More

by h&kwrnr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 19, 2016 -

Sunset Ford responded

We are so happy that you had an amazing experience with us and we really enjoyed working with you to find a truck you love! We greatly appreciate the praise for Keith and Treff! Please let us know if there is anything else we can do to help.

July 16, 2016

Unprofessional We were interested in purchasing a car from Sunset St. Louis and indeed did put a hold on one. We then submitted our thoughts on what the figures for More

by GP
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Calvin
Jul 19, 2016 -

Sunset Ford responded

We want to thank you for coming in to see us at Sunset Ford. We strive to provide the best possible experience for all of our customers and apologize that we fell short in your case. We are very sorry for the misinformation and miscommunication your received from us during the sales process. We’d like to discuss your visit further in an attempt to figure out what we can do better. Please call Pete Heutel at (314)467-1148 at your earliest convenience. Thanks.

July 15, 2016

It was a great experience. It was time to replace my wife's 2010 Honda Accord and we liked the looks, mpg and value of the 2016 Escape so we contacted Sunset via the web and set More

by garyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jul 19, 2016 -

Sunset Ford responded

Thanks for sharing your experience with us, we greatly appreciate your business! We thoroughly enjoyed working with you and we hope you love your new Escape! We look forward to working with you again in the future, please let us know if there is anything else we can do to help.

July 14, 2016

Bought an Edge Dan did a great job helping us navigate through all the different models and options available. I felt I got a fair price for my trade and paid a fai More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, Treff LaPlant
Jul 19, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we sincerely appreciate your business! It was our pleasure helping you and we hope you love your new Edge! Please come back and see us when it is ready for service.

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