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Sunset Ford
St. Louis, MO
6,034 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,034 reviews
March 05, 2025
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M More
by george.mckinney
Employees Worked With
March 05, 2025
Keith made the car buying process so easy! He helped me find the perfect car that fit all my requirements. Would recommend him to anyone! He helped me find the perfect car that fit all my requirements. Would recommend him to anyone! More
by Kendra
March 03, 2025
Excellent customer service Eddie was very patient and knowledgeable and he worked diligently to get me a new and safe car knowledgeable and he worked diligently to get me a new and safe car More
by poekimberly
March 02, 2025
Brad was a huge help to myself and will definitely refer him to friends in the future! him to friends in the future! More
by charlie.bischoff
Employees Worked With
March 02, 2025
Very nice and clean place , we have bought one car here and really enjoyed our experience , great service department also! Nick has helped us many times very knowledgeable and great customer service. and really enjoyed our experience , great service department also! Nick has helped us many times very knowledgeable and great customer service. More
by Allacarpentry
Employees Worked With
March 01, 2025
My experience with my salesperson was incredible! Brad was very helpful with answering all my questions. There was no hard sell/ just getting started in my search I will be returning to Sunset wit Brad was very helpful with answering all my questions. There was no hard sell/ just getting started in my search I will be returning to Sunset without question. More
by lburke7036
Employees Worked With
March 01, 2025
Easy process from start to finish. Jim was helpful and honest. Arranged to have vehicles ready for test drive prior to my arrival. In and out in less than 2 hours Jim was helpful and honest. Arranged to have vehicles ready for test drive prior to my arrival. In and out in less than 2 hours More
by Riskjacob
February 28, 2025
I thought the dealership was great. You have a good selection of vehicles. I had a lot of questions, and felt like they were answered thoroughly. I would recommend to others. You have a good selection of vehicles. I had a lot of questions, and felt like they were answered thoroughly. I would recommend to others. More
by scottacker07
Employees Worked With
February 28, 2025
Excellent service, and they helped me in a timely manner. I would highly recommend this dealership I would highly recommend this dealership More
by tylerbischoff1
Employees Worked With
February 28, 2025
I found Brad very knowledgeable of his products and quite a pleasure to work with! The dealership as a whole was a very nice experience! a pleasure to work with! The dealership as a whole was a very nice experience! More
by Cindihburke
Employees Worked With
