Sunset Chevrolet - Service Center

Great Service SUnset Chevrolet has reminded me when it is time for servicing and when there is a recall and what it is and then they have fixed the problem. I am p SUnset Chevrolet has reminded me when it is time for servicing and when there is a recall and what it is and then they have fixed the problem. I am pleased with their work thus far.my car make is a Sonic, I did not see it in the list of choices. More

Bad service 2015 Colorado Took my truck in for an oil change and asked if they would rotate the tires. I was told when I picked the truck up that the tires we 2015 Colorado Took my truck in for an oil change and asked if they would rotate the tires. I was told when I picked the truck up that the tires were not able to be rotated as there was too much tread depth difference between front and rears. These are fresh Michelin’s so I took it to a tire shop. There was only 1. Thousands of a difference. Tire store said they were just lazy. If I can’t depend on them for service, why go? I will not be buying another truck from them. More

Outstanding experience My service rep was clear in explaining all repairs and costs. She got me a rental car and my truck was done later that day! My service rep was clear in explaining all repairs and costs. She got me a rental car and my truck was done later that day! More

Great service helpful and efficient got everything done I asked them to do. Would recommend them. Bought my car here, and only serviced it at Sunset 😁 got everything done I asked them to do. Would recommend them. Bought my car here, and only serviced it at Sunset 😁 More

My favorite Chevy Dealer Always great service with friendly and knowledgable people. I usually wait for oil changes and service, rarely over an hour and sometimes if you catch Always great service with friendly and knowledgable people. I usually wait for oil changes and service, rarely over an hour and sometimes if you catch them just right it only takes 30 min to get a quick oil and filter change plus safety check. Can't go wrong at Sunset Chevrolet More

The Service Department was great. They were very nice. I am b so thankful for the time extended in service department. Because of my unusual work schedule it was very hard for me to schedule an appointment I am b so thankful for the time extended in service department. Because of my unusual work schedule it was very hard for me to schedule an appointment. They were very courteous and nice. Thank you. More

Replace glowplug, oil change, airbag recall, Service for airbag recall, oil change, evaluate Onstar, service engine light on. Oil change & airbag replace went OK. Onstar tested fine after not w Service for airbag recall, oil change, evaluate Onstar, service engine light on. Oil change & airbag replace went OK. Onstar tested fine after not working in Canada. Sunset Service mgr (Chrissteen?) told me Onstar wont work in Canada. After calling Onstar they said they do have service in Canada though service is spotty. The check engine light was due to a bad glowplug (diesel) that needed to be replaced. Service mgr left message to call back to authorize work a little before 11:00am. After repeatedly trying to talk with her to start work she finally called me at 4:00pm. It was completed by 5:15pm when she called me to pick it up Workmanship seems fine. But the service mgr needs to return multiple calls throughout the day in a more professional & prompt manner The vehicle basically sat most of the day while she wouldnt answer the phone. She also needs to study Onstar system to better understand how it works. Overall not a good way to run a business and it reflects poorly on Sunset Chevs once outstanding reputation Hopefully she will learn from this to be better at her job. More

Always friendly and knowledgeable service. We have always received good service with courteous and knowledgeable service advisors. Most service and repairs are performed on the first visit, ver We have always received good service with courteous and knowledgeable service advisors. Most service and repairs are performed on the first visit, very good in my opinion More

Service of 2015 3500HD I have had my truck since August of 2014 and I have dealt with Ian since day one. This time when I came in to get my truck serviced I found out that I have had my truck since August of 2014 and I have dealt with Ian since day one. This time when I came in to get my truck serviced I found out that Ian no longer works for you. I waited about 5 min before being greeted with people walking back and forth looking up but not saying a word. They just kept working on what ever was more important. Once I was finally greeted the service gentleman was very nice to work with. When I received my phone call saying my service was completed I returned and went to pay for my additional items over and above my oil change, the gal that rang me up was very short, she didn’t say a word other then how much I owed and where to sign. After leaving the service department and getting to my truck I had oily finger prints all over my door, door handle, hood, grill and steering wheel. My seat and mirror had all be readjusted to whoever moved it around the lot. This was by far the worst interactions that I have ever had with Sunset. I hope it doesn’t continue because I well definitely find another dealership to deal with. More

Went above and beyond to trouble shoot intermittent problem Took the time to trouble shoot intermittent problem, correctly identified the malfunctioning component and kept me informed of the progress. I couldn’ Took the time to trouble shoot intermittent problem, correctly identified the malfunctioning component and kept me informed of the progress. I couldn’t be more pleased with the results. Well Done More