Sunset Chevrolet - Service Center

Professional and courteous. Diagnosed the problem quickly and notified me of their finding. I got my car back a full day earlier than expected and the repairs solved the issue. Diagnosed the problem quickly and notified me of their finding. I got my car back a full day earlier than expected and the repairs solved the issue. Awesome customer service. More

Oil change Sunset Chevrolet was very accommodating and all staff were very attentive. I highly recommend this dealership. Waiting area was great for a 2 year old Sunset Chevrolet was very accommodating and all staff were very attentive. I highly recommend this dealership. Waiting area was great for a 2 year old to run around and enjoy some popcorn. More

Communication Had scheduled warranty work a week earlier and specifically asked how long it would take in order to arrange transportation or stay Told 11/2 hours Had scheduled warranty work a week earlier and specifically asked how long it would take in order to arrange transportation or stay Told 11/2 hours Arrived day of the appointment and then was told it would be all day which meant I was without transportation all day and had to wait until 6 at night to pick up the vehicle Spent almost 2 hours there and back for both trips Oils have been better prepared if they had shared actual timeline upfront More

Rotated my tires and now I have shaking driving down the roa This is the second time bringing my truck in for work and the issue wasn't corrected. Truck flashed engine check light and sunset said they didn't ha This is the second time bringing my truck in for work and the issue wasn't corrected. Truck flashed engine check light and sunset said they didn't have time to even check the error code. Spent $70k on my truck. Will never but at sunset again because they can't service what they sell. More

Oil change + half assed wash that left my truck looking spot Brought my truck in for its oil change. They called and suggested an air filter so I abbliged. They then mentioned they would wash my truck so I accep Brought my truck in for its oil change. They called and suggested an air filter so I abbliged. They then mentioned they would wash my truck so I accepted. Next time I will most likely turn down the generous offer. If I had to guess, it's almost as tho they took a soapy mit to my dry paint. I'd say it caused more damage than good. Thanks anyway sunset chevy in sumner. More

Repair They treat you with the up most respect and got right on the issue presented in front of them. There was a few different people involved in the beginn They treat you with the up most respect and got right on the issue presented in front of them. There was a few different people involved in the beginning of the visit and each were equally professional More

Great Service. Nice people very knowledable and helpful. Dealership is very clean and comfortable. Friendly caring customer service represenatives.always clean showr Nice people very knowledable and helpful. Dealership is very clean and comfortable. Friendly caring customer service represenatives.always clean showroom with nice new trucks and cars .... Thanks Sunset More

Truly Exceptional! Every encounter I have had with the Sunset Auto Family has been truly exceptional! From Sales, Finance, Parts to Service, I have always felt as if I w Every encounter I have had with the Sunset Auto Family has been truly exceptional! From Sales, Finance, Parts to Service, I have always felt as if I was a member of the family so to speak. I recommend them to absolutely everyone I meet. Keep up the stellar work Sunset! More

Check engine code Experience was great! Over the weekend a code popped up and it was determined the heater for the DEF tank went out.... thank goodness for Warranty for Experience was great! Over the weekend a code popped up and it was determined the heater for the DEF tank went out.... thank goodness for Warranty for Life!! They ran the diagnostic and replaced the DEF tank within 2 days and seems to have been done right! Great communication with Danny there service advisor! More

Oil change I received a coupon in the mail for service. Great deal. I am happy with the service and didn't have to wait that long. I received a coupon in the mail for service. Great deal. I am happy with the service and didn't have to wait that long. More