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Sunset Chevrolet - Service Center

Sumner, WA

4.5
835 Reviews

835 Reviews of Sunset Chevrolet - Service Center

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November 19, 2021

Bought my pickup new in 2008It's been serviced ever Bought my pickup new in 2008 It's been serviced ever sence at sunset "happy" More

by KELLYWOWENS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lot of employees
Nov 21, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business, Kelly, and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

My visit to sunset Chevy was to check a engine warning light. The service technician was very helpful and efficient. More

by ROBERTFRANCIS8810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

Did not fix exactly how they should have, really half way did the job very disappointed More

by Sivart95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik
Dec 06, 2021 -

Sunset Chevrolet responded

We're very sorry to hear that we didn't meet expectations here. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? We appreciate your feedback and time.

November 18, 2021

Pleased with the service given. I was in and out of the shop within one hour or so More

by seattleairstream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No receipt with me right now
Nov 19, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

I bought my 2016 Sonic brand new. Sunset has been nothing but impressive and impeccable with the level of service for the 5 years I’ve owned my car. I’ll buy my next vehicle from them. More

by paigewalvoord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, Paige, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

Biaran was very responsive and courteous and got me in early. My oil change was done before my scheduled appointment More

by MIKEDIAZUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biaran
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 15, 2021

Quit trying to upswell me! You’ve done it before, telling me I need new windshield blades when in fact, I had just replaced mine a month prior. This time, you tell me I need a new battery and brake fluid. My More

by jarracing
Friendliness
Recommend Dealer
No
Employees Worked With
Writer
Dec 02, 2021 -

Sunset Chevrolet responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

November 13, 2021

Not very friendly. In fact rude. To busy talking on phone. Wouldn't even say just a minute. More

by KKRW598
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't say.
Dec 01, 2021 -

Sunset Chevrolet responded

Providing a positive customer service experience is important to us, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us any more detail about your visit, please send us a message with your contact information at wecare@sunsetautofamily.com so that we can reach out. We appreciate your feedback and your time.

November 12, 2021

Great service work always done on time or usually sooner. Over the years I’ve had work done at other dealerships closer to me and they can’t compare More

by VVBURKHAUSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 12, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 11, 2021

Fast friendly service writers and techs. Glad I have a solid dealership to work with More

by blansfam4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Higgen!
Nov 11, 2021 -

Sunset Chevrolet responded

We appreciate your business, Nick and our team look forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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