Sunset Chevrolet - Service Center

Sunset Chevrolet, Sumner got my oil change done in a timely manner. They were courteous and helpful. We are fortunate to have them in Sumner timely manner. They were courteous and helpful. We are fortunate to have them in Sumner More

Such a wonderful group of people to work with. Very knowledgeable and down to earth, never trying to sell you things unless you ask them for something. Its very comforting knowing your vehicle is in go knowledgeable and down to earth, never trying to sell you things unless you ask them for something. Its very comforting knowing your vehicle is in good hands. More

I had a recall fixed with fast service. Waiting area was well stocked with snacks but I had to pay to get cream in my coffee, which sucks. well stocked with snacks but I had to pay to get cream in my coffee, which sucks. More

Service dept. I have only dealt with the service dept, no experience with sales or parts. I took my car in for routine service and as I was paying I noticed the wro I have only dealt with the service dept, no experience with sales or parts. I took my car in for routine service and as I was paying I noticed the wrong weight oil was used. Chevrolet released a new oil recommendation, I requested the new oil be used. I was just going to ask that they make a note for next time. Instead they offered to drain the oil and use the new oil. 30 minutes later all done. Everyone makes mistakes, it was nice to see them step up like that. More

Valued!!!! You asked for a few words, I did it in one. Christine represented your dealership excellently. But everyone behind the counter always does. Many th You asked for a few words, I did it in one. Christine represented your dealership excellently. But everyone behind the counter always does. Many thanks. More

Easy scheduling The scheduling is pretty easy and I’ve always gotten my vehicle back the same day. Minor things happen, but they take care of it right away. The scheduling is pretty easy and I’ve always gotten my vehicle back the same day. Minor things happen, but they take care of it right away. More

Oil change , excellent service as usual and I’ve been coming here over 10 years . I really trust this dealership , never any pressure and everyone is so poli , excellent service as usual and I’ve been coming here over 10 years . I really trust this dealership , never any pressure and everyone is so polite and nice . My next car will be from Sunset Chevrolet as well as this one I have now . Keep up the good work Sunset Chevrolet !!!!!!!!!!!! More

Long Wait for Repair Took car in with Engine and Traction light on. Waited 3 days for a call, but I had to call to find out status. Service department was taking the engin Took car in with Engine and Traction light on. Waited 3 days for a call, but I had to call to find out status. Service department was taking the engine apart, then waiting for the warranty company to come look at the dismantled engine. I called again for update since I hadn't heard. Now Sevice was waiting for a second warranty rep to come look to verify what should be done and what's covered. Finally car was repaired and I went to pick up. Car was filthy with bird poop all over. The loaner car I was given was filthy inside and out. I had to clean and vacuum for it to be presentable. After looking at the invoice I'll need to call and talk with the service manager about items listed that said I refused to have repaired. I did not refuse any work. Disappointed with my almost 5 week repair. Happy with how much the warranty covered of the $7,560 bill. More

Buy a car if you want a lifetime of problems . I bought a 2 yr old car that was supposedly the service managers trade in. This car has been nothing but coolant issue problems. Good thing I bou I bought a 2 yr old car that was supposedly the service managers trade in. This car has been nothing but coolant issue problems. Good thing I bought the extended warranty because I used it. Same problems even after the warranty was up though. The service techs don’t care if your problem ever gets fixed and will tell you everything is normal. More

I'm an idiot So I recently changed the oil in my daughters car. Later that day the engine light came on. I couldnt figure out why, so I took it to Sunset. From th So I recently changed the oil in my daughters car. Later that day the engine light came on. I couldnt figure out why, so I took it to Sunset. From the appointment process to the turn in of the car...first class treatment. But when they discovered the problom... they displayed true professionalism. My oil cap wasnt on tight...I'm such an idiot...but they were awesom and didnt laugh at me for such a silly mistake and didnt charge me what I was expecting....bonus!!! Thanks Sunset...I will be back! More