840 Reviews of Sunset Chevrolet - Service Center
Don’t buy a car or truck here ! They make promises they can’t keep with loaner cars and forget about oil changes unless you want to book it 2 weeks out. My engine light came on and They identified that my can’t keep with loaner cars and forget about oil changes unless you want to book it 2 weeks out. My engine light came on and They identified that my fuel injector was bad but would not replace them even though my new car is under full warranty. The service department is horrible . I called GM and they did not take care of the problem. I’ve owned a 12 GM cars and trucks . I will not buy another one ! I would rate them at a zero if that was a option! More
Great people to work with. Always professional and they always keep me informed of what recalls have been issued. Everyone is polite, courteous and willing to help always keep me informed of what recalls have been issued. Everyone is polite, courteous and willing to help More
Dealership was clean the service advisor was professional and friendly. I was waited on right away and my vehicle was serviced and returned quickly and all services were explained to me and I was asked if I and friendly. I was waited on right away and my vehicle was serviced and returned quickly and all services were explained to me and I was asked if I needed anything else. More
Very Happy with the friendly service I received from Jacob in the service Dept. He is always clear of what they are doing to my truck and what the costs will be if any before any service is done. Thank Jacob in the service Dept. He is always clear of what they are doing to my truck and what the costs will be if any before any service is done. Thank you Sunset Chev!! More
Jake is always the best. Very helpful and just really nice to work with. Great at making sure every concern is addressed and resolved in a timely manner. nice to work with. Great at making sure every concern is addressed and resolved in a timely manner. More
Great service. Kept me informed how the service was going. Took good care of my car. I would go back in the future To have work done to my car. going. Took good care of my car. I would go back in the future To have work done to my car. More
Such a wonderful group of people to work with. Very knowledgeable and down to earth, never trying to sell you things unless you ask them for something. Its very comforting knowing your vehicle is in go knowledgeable and down to earth, never trying to sell you things unless you ask them for something. Its very comforting knowing your vehicle is in good hands. More
Service dept. I have only dealt with the service dept, no experience with sales or parts. I took my car in for routine service and as I was paying I noticed the wro I have only dealt with the service dept, no experience with sales or parts. I took my car in for routine service and as I was paying I noticed the wrong weight oil was used. Chevrolet released a new oil recommendation, I requested the new oil be used. I was just going to ask that they make a note for next time. Instead they offered to drain the oil and use the new oil. 30 minutes later all done. Everyone makes mistakes, it was nice to see them step up like that. More