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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews

840 Reviews of Sunset Chevrolet - Service Center

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December 08, 2020

100,000 service appt. Great service in a timely manner. Explained what was included. Requested a copy of the results. Was treated with respect. Thank you! More

by SHIGHSEAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Dec 08, 2020 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are glad that we could help you out! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 08, 2020

My car had a factory recall & the hours to bring it in for service not convenient. No courtesy ride or rental car offered. Had to leave car overnight as didn't want to wait 2 hours for the recall comple More

by Bolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hummel, service
Dec 11, 2020 -

Sunset Chevrolet responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. We'd like to obtain more details about your particular situation so that we may look into this further. We will be in touch shortly to request your personal contact information. Please email us at wecare@sunsetautofamily.com

December 07, 2020

The five stars are for Christine Warren !!! She is awesome!!! Christine is the only reason we take our vehicle's there, if she ever leaves we won't be back, !!! More

by jill.c.knittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Dec 07, 2020 -

Sunset Chevrolet responded

It has been a pleasure serving you, Jill. Quality customer service is always our number one priority, and we're happy to hear that Christine met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

Great service department, they made schedule accommodations to get my vehicle in for repair sooner than was first expected. Very quick turn around on my vehicle. More

by DUSTINSPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dahl
Dec 07, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

My second Silverado from Sunset Chevrolet. Appreciate the service and knowledge I get. Highly recommend this dealership and will use them again for my next truck. More

by Brian H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Dec 07, 2020 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

Routine oil change, my vehicle was done by the time I finished my complementary cup of coffee. Easy in and out, no complaints, very efficient crew. More

by DDYRSETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz
Dec 07, 2020 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 01, 2020

The service department was great! They helped me with deciding what tires were needed for my daily use and provided me with a loaner vehicle for the day. More

by BIRONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel, Jacob Mayrhofer
Dec 01, 2020 -

Sunset Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you, for your five-star review. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 01, 2020

Was able to get my car in quick. I was able to pick it up the same day. Fast friendly service. Will definitely go back. More

by equinoxchev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Dec 02, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 30, 2020

Sunset Chevy performed routine oil change and was efficient as ever. Steve Bishop was able to resolve an issue I had with the Chevrolet rewards program. More

by rllawrence1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lawrence, Service Department, Steve Bishop
Dec 01, 2020 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet. Your feedback and rating mean a lot to us. We're glad Steve was able to help and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 29, 2020

Efficient helpful and professional. I felt the social distance was acceptable, but there was barely enough seating for how many were waiting. It was overall a good experience. More

by REDSAGE76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Nov 29, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to leave us a review. We will share your feedback with our team. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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