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Sunset Chevrolet - Service Center

Sumner, WA

4.5
835 Reviews
Call Service Center (253) 656-0459

835 Reviews of Sunset Chevrolet - Service Center

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November 24, 2021

Great service and very helpful staff they charged my oil they were quick and checked the air filters they went above and beyond in helping me More

by FARLEYTHOMAS103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Nov 27, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to leave us a five-star rating, Thomas! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 24, 2021

Fast and efficient service. Took care of issue with warranty. Loved the Lift service to get back home while repair was done. More

by grantandkiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 27, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your five-star rating! We're glad to hear we delivered such a great experience. Please let us know if we can be of any further assistance. We're always happy to help. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 23, 2021

The staff was very friendly and great with answering my questions! It was a quick turn around to have my vehicle fixed! More

by VJMCKINNEY520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Nov 24, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 23, 2021

Service was good, I loved that they gave me a ride back to work. The only hiccup was my scheduled time was 7.45 am which was great but they had my car all day. They said 4 hours and it would be done. I wai More

by expediter73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Nov 24, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found your service acceptable however regret the miscommunication and long wait. If you would like to further discuss your concerns, please feel free to contact us at wecare@sunsetautofamily.com. We value your business and look forward to hearing from you soon.

November 22, 2021

I like the excellent service you guy did keep it up guys I think no body is like you guys More

by salgador18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Nov 22, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

Good customer service come back again and again. Recommend to my friends when looking for a dealership More

by rickeycrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Nov 22, 2021 -

Sunset Chevrolet responded

Quality customer service is always our number one priority, so we are happy to hear that we met your expectations. Thank you for the recommendation. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

I was disappointed in the amount of time it took to replace the floormats, it exceed two hours, our service tech at the counter Brandon went above and beyond what we expected More

by MCKETAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 22, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for Brandon. We appreciate your business and apologize for the long wait. Your patience is appreciated. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

According to me in the right direction to get my car fixed accurately in professionally More

by conleychris48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 22, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

Friendly staff and the truck service was completed on time, as promised. Convenient appointment options were offered. Thanks, Sunset! More

by THEBOBSTER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep was Daniel
Report | Print
Nov 21, 2021 -

Sunset Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

They were very friendly and they answered all my questions I asked them. Good job. More

by vtvrdik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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