Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
840 Reviews of Sunset Chevrolet - Service Center
Sort by
December 21, 2020
Great service as always!!! Top notch service crew! From purchase/sales to forever oil changes. Can’t say enough good stuff about Sunset Chevy! Definitely coming back for my next vehicle purchase. purchase/sales to forever oil changes. Can’t say enough good stuff about Sunset Chevy! Definitely coming back for my next vehicle purchase. More
by Kevin
Verified CustomerEmployees Worked With
Alex
December 21, 2020
My 45K service was quoted at $700 plus tax. Ended up being $724.11 plus tax. Apparently you charge for shop supplies but don’t tell the customer that in your written estimate. Alex said they weren’t goi being $724.11 plus tax. Apparently you charge for shop supplies but don’t tell the customer that in your written estimate. Alex said they weren’t going to change the oil because the mileage was not due but the date was due. Last time Sunset called me to come in for an oil change because I was past due date. When I told them I didn’t have enough miles they said whichever comes first. I specifically told Alex to change the oil. I told them not to rotate my tires as they were new and had just been rotated. Did not get a discount for not doing tire rotation but they charge when they do one. When I got home to review my receipt and called about price and oil change I was told to bring car back for oil change and they would squeeze me in. Extremely disappointed in service I received this time. The price was higher than quoted and now I have to come back for an oil change that should have been done.. Will take our pick-up elsewhere for its 45k service. More
by Unhappy customer
Employees Worked With
Alex
December 19, 2020
Very friendly and honest! Love this dealership family atmosphere! We will continue to buy cars and have them serviced at Sunset. Go Cowboys! The Franklin Family atmosphere! We will continue to buy cars and have them serviced at Sunset. Go Cowboys! The Franklin Family More
by FRANKNITTY7
Employees Worked With
Christine
December 17, 2020
Jake took care of all my service work on time as promised. Everything was covered with my extended warranty, very happy and not out a bunch of money. promised. Everything was covered with my extended warranty, very happy and not out a bunch of money. More
by DG
Employees Worked With
Jake Bohren
December 17, 2020
I am very satisfied with the great service that I have received from Sunset Chevrolet. We have bought our last 3 vehicles from them..2 Equinoxs and a Silverado. Definitely a testament to our satisfactio received from Sunset Chevrolet. We have bought our last 3 vehicles from them..2 Equinoxs and a Silverado. Definitely a testament to our satisfaction! Sales and service are wonderful. More
by TNTIEGS
Employees Worked With
Jake, James, Marco
December 15, 2020
I have dealt with a few dealerships over my 72years. I’ve always been Chevy owner, mainly because of my dad. Christine (service tech keeps me well informed as to what needs to be done and further items I’ve always been Chevy owner, mainly because of my dad. Christine (service tech keeps me well informed as to what needs to be done and further items coming up. Service manager Kevin explain any issues that comes up. Based on 5star program I’d give thom a 6! More
by JSCHMALJOHANN
Employees Worked With
Christine / Kevin
