Sunset Chevrolet - Service Center

Was pleasant to deal with on time and gave excellent service! Offered services that was recommended or needed . Will recommend services to others and I will be back for service myself . service! Offered services that was recommended or needed . Will recommend services to others and I will be back for service myself . More

Customer service interaction below average. Loaner vehicle for extended repairs to our vehicle was filthy. But our car runs great now. Jacob was professional, but other employees- sorry I didn’t cat vehicle for extended repairs to our vehicle was filthy. But our car runs great now. Jacob was professional, but other employees- sorry I didn’t catch her name we’re not friendly or helpful. More

Our equinox is losing oil. When we brought the car in to have checked the technician states that this is normal(!?!). We know other equinox owners, some are cars nerds. Not one have said this. We are not ha have checked the technician states that this is normal(!?!). We know other equinox owners, some are cars nerds. Not one have said this. We are not happy with their lack of concern. We have full coverage on this vehicle but was told we may have to pay for repairs if there is nothing wrong. We would trade this car in if we got a straight up swap but the car isn’t worth it in this shape. Heard that service department isn’t good from friends. No one has heard of this problem. We feel like we got a lemon. More

I payed to get my steering box fixed, two days later it didn’t work, took it back they had to replace the whole thing.it was free but didn’t give me my money back for not fixing it right the first time didn’t work, took it back they had to replace the whole thing.it was free but didn’t give me my money back for not fixing it right the first time More

Brought my 2015 Silverado 1500 in for service and it is always a nice feeling when they make you feel like family. Any concerns I have were met with prompt concern and investigation of the issue. Can’t be always a nice feeling when they make you feel like family. Any concerns I have were met with prompt concern and investigation of the issue. Can’t be happier with the service I receive at Sunset Chevy in Sumner! Beat Regards Jason Ashbaugh More

Very pleasedFound the problem Ordered the parts Fixed Very pleased Found the problem Ordered the parts Fixed the rattle Offered a loaner Kept me informed throughout the process This was excellen Very pleased Found the problem Ordered the parts Fixed the rattle Offered a loaner Kept me informed throughout the process This was excellent customer service I felt like a customer More

The service date and time well worked for us. The staff was friendly and professional. Truck was ready when they said it would be. The repair appears to have fixed the problem was friendly and professional. Truck was ready when they said it would be. The repair appears to have fixed the problem More

The sales, finance and service department are all very kind, courteous, friendly and enthusiastic to help you get what you need and get you on your way. kind, courteous, friendly and enthusiastic to help you get what you need and get you on your way. More

After rotating my tires they didn’t decrease the air pressure in the front tires and they didn’t increase the air pressure in the rear tires and now I have a wobble in the front end of my pick up pressure in the front tires and they didn’t increase the air pressure in the rear tires and now I have a wobble in the front end of my pick up More

Great service and a patient friendly staff. The service loaner was a sweet 2020 Chevy Silverado half ton truck. I will definitely take my truck back loaner was a sweet 2020 Chevy Silverado half ton truck. I will definitely take my truck back More