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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews

840 Reviews of Sunset Chevrolet - Service Center

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January 07, 2021

They worked really hard to make an unhappy customer feel heard and respected. I was contacted by the service manager to find out why I was unhappy.with my service. They came and got my car, corrected the pr More

by SFOCHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, do not know service managers name who called.
Jan 08, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 07, 2021

Christine in service was great! Fast and efficient service. Very professional. A service tech road with me so I could show him the problem. He new exactly what was wrong. Nice guy! More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Jan 08, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear that Christine and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 05, 2021

The service I receive from the Sunset Service is still the best I've ever encountered. All service including Christine treating me like Family to Jakes Curtious Professionalism is the reason I continue to More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine and Jake
Jan 06, 2021 -

Sunset Chevrolet responded

Thank you, Richard! We appreciate your kind words for our service department. Thank you for your business, and we look forward to helping you with any questions or future vehicle needs. We will be sure to update our records to your current vehicles. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 04, 2021

Great job. Timely, friendly service. Oil change and a tire rotation. Clean shop and knowledgeable mechanics. Waiting area was clean, but I do miss the free cookies and popcorn being out😁 More

by SOLEWRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 05, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 01, 2021

I was early for my appointment and they got me in. I didn’t have to wait long at all. All of the service crew are fantastic! More

by JANEPFAFF12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Jan 02, 2021 -

Sunset Chevrolet responded

Jane, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 31, 2020

Easy to schedule. Pleasant and capable staff. My vehicle was done quicker than expected! I was happy to be in and out in less than two hours! More

by EJHOLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 02, 2021 -

Sunset Chevrolet responded

It's great to hear that our team provided such a pleasant and timely experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 31, 2020

As usual service was excellent. Personnel were courteous and friendly. I never hesitate to take my car in for service at Sunset Chevrolet. I would never hesitate recommending them. More

by MARGOKOENIG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 02, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 30, 2020

Fast, friendly and professional service. I needed work done quickly and Sunset provided quality. I’ve used their service for years always met/exceeded expectations. More

by DARENW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Dec 31, 2020 -

Sunset Chevrolet responded

Thank you, Daren, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 29, 2020

Service was quick. I am disappointed in that my receipt does not reflect a complete inspection and any recommendations for services. I asked about the tires being rotated and this wasn’t even mentioned or More

by Agodson3
Recommend Dealer
Yes
Employees Worked With
Danny and Alex (call to discuss service prior to appointment)
December 27, 2020

Great service department crew is very knowledgeable and informative. Let me know all services needed and completed in time frame stated. Great people to work with. More

by DEANDAYTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 28, 2020 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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