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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews
Call Service Center (253) 656-0459

840 Reviews of Sunset Chevrolet - Service Center

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January 14, 2021

Every thing was good and professional I think the price was A little bit to high but everything was very good and thank you for getting my truck in so fast and getting it done and back to me More

by JDORSETT68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure how work on my truck
Report | Print
Jan 15, 2021 -

Sunset Chevrolet responded

Hello, Thank you for taking the time to submit a review. We take pride in the quality of work that we complete and are pleased to hear your repairs turned out well. It is regrettable, however, that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact us at your convenience. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 14, 2021

I have purchased a number of pickups from sunset and the main reason is the people that I've dealt with mainly Scott Hummel. I do business with people versus just the company name. More

by charmar260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 15, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership and working with Scott. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 13, 2021

Just found out that my warranty has been voided, salesman told me I only needed to bring my truck in every 5000 miles. Didnt say anything about every 6 months, even though I specifically asked about the ter More

by derekanderson8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure, lady at service desk.
Report | Print
January 13, 2021

Great and friendly, ugh covid always fun to visit and look at the new trucks and what I can do to mine as well asking questions More

by BASHFULMARBLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service desk
Report | Print
Jan 14, 2021 -

Sunset Chevrolet responded

Thank you for visiting us. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 10, 2021

Good service in and out an about hour. Interaction was brief. After that I was on my to enjoy the rest of my day.2021 More

by bakers13dzn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Schindler
Report | Print
Jan 11, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 09, 2021

Very good service all the time. You seem take my car in on time and get it back to me quickly Thank you for doing this quickly More

by COJA0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 09, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 09, 2021

Oil change and tire rotation. The only complaint would be that gamblin motors washes your car and vaccums it with each oil change. It would be nice if your business offered that too More

by LDUBAN326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember
Report | Print
Jan 10, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you also for your car wash suggestion. We will take it into consideration. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 08, 2021

Quick service. In and out. No problems. Three thousand mile check up. Friendly service men. All wore masks due to Covid nineteen. Would recommend using the service department. More

by Mlw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 09, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 08, 2021

My tire sensor is malfunctioning and they're trying to get a fix on it they're busting their xxx and I appreciate it I want to thank them for really trying hard More

by Mattputter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 09, 2021 -

Sunset Chevrolet responded

It's great to hear that out team has been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy, and we hope to get this resolved to your satisfaction. Thank you for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 07, 2021

I love Sunset Chevy in Sumner. I have purchased 4 rigs here. Steve Bishop is your go to sales guy and Scott Hummel is my service guy and both are phenomenal. I always feel taken care and like I have a tea More

by AMYROSALEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel
Report | Print
Jan 08, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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