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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews

840 Reviews of Sunset Chevrolet - Service Center

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January 23, 2021

Very helpful and great customer service. The service team is very friendly and informative. Always satisfied with there work and would recommend them to anyone. More

by IRISHGIRLY1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one In particular
Jan 24, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

Christine in Service totally rocks! Hands down! She got me in last minute and was able to get me out to get my boys off to practice😊 More

by RICK & LYDIA KNUTSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine (Service)
Jan 24, 2021 -

Sunset Chevrolet responded

Thank you Rick and Lydia for the kind words for Christine in our service department! We look forward to sharing your compliments with her and the rest of the team. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

I'm happy with this dealership. First time buyer at Sunset. No pressure salesman, Dave, was very professional. Had a little problem with the Air conditioner shortly after I bought the truck. Had to ta More

by speendj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, service director
Jan 24, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear Dave and the rest of our team were able to serve you and demonstrate our commitment to great service. It's great to hear your air conditioner issue has finally been solved and are pleased with your oil change. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

Greeted promptly. Very professional. Service took a Greeted promptly. Very professional. Service took a little bit longer than I was told but not a big deal. Staff was pleasant and helpful. I will More

by rstonack52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaldon Erickson
Jan 24, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review and love to hear that our staff was pleasant and helpful. We strive to make sure that all of our customers leave happy and apologize for the unusually long wait during your service visit. If you would like to discuss your experience further please feel free to reach out to us directly at your convenience. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 22, 2021

Service was great, prices, not so much. Employees were considerate and helpful. My 83 year old mother is on a fixed income. The man gave her a discount which was nice. More

by dawgncat2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 22, 2021 -

Sunset Chevrolet responded

We are very happy to have provided your mother with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 22, 2021

I go in every couple months for an oil change and tire rotation and the folks are always nice and the service is always great More

by morgankpipkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Jan 23, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you, Morgan! Quality customer service is always our number one priority, and we're happy to hear that we meet your expectations each visit. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 22, 2021

My Chevy was repaired quick! I thought it would take 5 days and it only took 1/2 a day. Great Service from everyone in the Service department! More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen and the older gentleman in repairs
Jan 23, 2021 -

Sunset Chevrolet responded

Thank you, Danielle, for this awesome five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 20, 2021

Service was very fast and professional. I was going to have my tires rotated but they said it wasn’t necessary at this time, so it saved me a charge. More

by Phil
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kaldon
Jan 20, 2021 -

Sunset Chevrolet responded

Thank you, Phil! We appreciate you choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 20, 2021

The service was great and Scott made things happen quickly. My reason for cutting one star was because of the appointment answering service. This person was clearly not familiar enough with autom More

by BDALLY6107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 20, 2021 -

Sunset Chevrolet responded

Thank you for this feedback. We're very sorry to see that we missed the mark on your service visit. While we’re disappointed to learn that we didn’t meet your expectations when you contacted the dealership. It does sound like Scott in our service area provided you a positive experience. Thank you again for bringing this to our attention, we will be sure to share it with our team. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

January 20, 2021

Been a terrible low pitch whistle coming from my AC since I bought the truck - they made it right and fixed it - took 2 years to find the problem but it was finally fixed. More

by JOHN.J.EDWARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 21, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us, John. It is great to hear that we finally fixed your AC problem. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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