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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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April 28, 2021

I had my truck in for the same thing five times and was only offered a loaner car once and the last time it took three weeks to get it in More

by DON78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
Apr 28, 2021 -

Sunset Chevrolet responded

Greetings, We're sorry that your experience didn't live up to Sunset Auto Family's high expectations of customer satisfaction. Unfortunately, we can't identify you as an existing customer in our system based on the information in your post. If you could please e-mail your VIN or phone number to wecare@sunsetautofamily.com, we'd love to follow-up with you. All of our customers are important to us and your feedback is vital to our continued success.

April 28, 2021

Service is always good. Appointments are always easy to make and times fit my needs. When engine light came on the instrument panel the problem was found quickly and fixed without delay. More

by JOHNGRIFFINJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 28, 2021 -

Sunset Chevrolet responded

Thank you, John. It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

Great service, was completed in a very short period of time. Friendly and helpful. Thanks for making it a great day. Price is very appreciated More

by MICHAEL.SOLEM266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 29, 2021 -

Sunset Chevrolet responded

Thank you, Michael, for taking the time to share your thoughts on working with our team. We're glad to hear you found our staff to be friendly and helpful and that you appreciated our price point. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

Always a fast and efficient job. Never have to wait around. Quality workmanship. Thank goodness the sales manager wasn’t in yet or we probably would have taken a new truck home the last time, and I rea More

by T.HIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 29, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that your service was fast and efficient! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

You guys are trained to work on the vehicles I'm not you guys are also the best at what you do I will keep coming back so you can do it More

by carman4849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 29, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

Awesome service great attitude friendly staff pleasant expierence love to stay there it’s so nice wish they would let me drive a new corvette while waiting for my free oil change lmao More

by seedoorider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idk
Apr 29, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that you find our staff to be friendly and with great attitudes! Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

I have returned to this dealership several times because I trust what they say and what they do. Customer service is top notch and I can count on being advised of any additional issues found whit my vehicle More

by NOFLAME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Apr 27, 2021 -

Sunset Chevrolet responded

Christina and our team appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Bought the 2020 Corvette from Sunset and everything has been great. They give free oil changes for life with mileage exceptions. They gladly relaxed those exceptions for me to fit my schedule. Needed it d More

by ls3nomad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 28, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Three weeks ago my tires were rotated with no mention of needing new rear brakes. I heard a squeaking noise brought it back in and was then told I need new rear brakes because they were at 2mm. Was charged More

by pugsley1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christine Warren
Apr 28, 2021 -

Sunset Chevrolet responded

Greetings, We're sorry that your experience didn't live up to Sunset Auto Family's high expectations of customer satisfaction. Unfortunately, we can't identify you as an existing customer in our system based on the information in your post. If you could please e-mail your VIN or phone number to wecare@sunsetautofamily.com along with any additional questions or concerns about your visit, we'd love to follow-up with you. Although, if you decided to come straight back into the store, we most likely have your initial brake measurement results available for you to personally check.

April 25, 2021

I can’t say enough about this dealerships service department. They always listen to what my issues are. They keep me informed throughout the service being provided. Christine is always helpful 👍� More

by JSCHMALJOHANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Apr 26, 2021 -

Sunset Chevrolet responded

Thank you, Johann, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Christine and our service department here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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