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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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May 08, 2021

Very friendly folks. Oil change light reset keeps being forgotten. Last time oil plug wasn't tight enough so had a sheen in my driveway. More

by lauraleeheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
May 10, 2021 -

Sunset Chevrolet responded

Hello, Thank you for taking the time to submit a review. It's great to hear you enjoy working with our friendly staff. We truly appreciate your business. We apologize, however, that your last oil change didn't go as expected. If you would like to further discuss your concerns, feel free to contact us at your convenience at wecare@sunsetautofamily.com. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

They did everything they said they would, everything was done as scheduled and on time, and it all went great. They communicated any additional needs for my vehicle in a timely manner. More

by JD Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bohren
May 10, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

Sunset has always done a nice job taking care of our suburban - we always get lifetime oil change and other set per work needed on it More

by LWARD6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 10, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

I have been going to them for 20 years. I feel they do a good job as far as I can see. I just felt they dropped the ball when I took my car in.i spent 700.00 on 45000 mile service. No one explained what the More

by sandy.wray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
May 10, 2021 -

Sunset Chevrolet responded

Hello Sandy, Thank you for taking the time to submit a review. We so appreciate your business over the last 20 years. We apologize, however, that you were not completely satisfied with your recent 45,000-mile service. If you would like to further discuss your concerns, feel free to contact us at wecare@sunsetautofamily.com your convenience. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

I was very happy with your service , it was prompt and considerate . And the service. Department checked my vehicle to make sure it was safe . More

by rockwelLCRAIG914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure what they’re names were.
May 06, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

Jake is a great young man and explains what my car needs and what was done to it in a way I can understand. Good place to take my car More

by askkguertin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 06, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with Jake and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 05, 2021

They were courteous and finally took care of the squeaky brakes for us. They also provided a great loaner car. We appreciate the timely service provided by Sunset and have recommended it to others. More

by JIMANDKARI0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
May 05, 2021 -

Sunset Chevrolet responded

We appreciate your fantastic feedback and five-star rating, Jim! We're glad we were able to help, and we hope to see you again. Thank you for helping to spread the word about us. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 05, 2021

Great experience, friendly staff and punctual service . The service rep explained everything about the service very well. He was busy as his team was short staffed. He didn’t let that bother him and was su More

by loripelland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
May 05, 2021 -

Sunset Chevrolet responded

Thank you, Lori, for taking the time to leave us this fantastic review. We look forward to sharing your compliments with our team. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 04, 2021

The employees are awesome. Great customer service. When making my appointment I was asked if I wanted a tire rotation. Thinking it might be due I said okay. When I checked in I was told I had one not long More

by LOONEY84U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the names but everyone was awesome.
May 04, 2021 -

Sunset Chevrolet responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our service team and we hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 04, 2021

Kristine in auto service is so friendly and helpful and give me a reasonable price for repair and give me discount.definitely recommend sunset chevy in sumner😊 More

by cherrey08.24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine
May 05, 2021 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience working with Kristine and our service team here at Sunset Chevrolet. We appreciate your business and look forward to seeing you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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