844 Reviews of Sunset Chevrolet - Service Center
I was very disappointed in the level of service. Poor scheduling and terrible communication. Overall, it was a bad experience and my truck was kept over two weeks, when initially proposed only 5-7 days. scheduling and terrible communication. Overall, it was a bad experience and my truck was kept over two weeks, when initially proposed only 5-7 days. More
Danny was awesome. He kept me updated on progress or lack thereof. When he realized the vehicle would be down for several days I was given a loaner vehicle which was very nice. Friendly courteous staf lack thereof. When he realized the vehicle would be down for several days I was given a loaner vehicle which was very nice. Friendly courteous staff All around. More
The service was great and Steve’s service great I would like to have a better job detailing the inside but it wasn’t detailed when I looked at it and they only had a little time to get it ready like to have a better job detailing the inside but it wasn’t detailed when I looked at it and they only had a little time to get it ready More
Towed pickup in, no appt. Told earliest was 11 days away. Shop calls next day with diagnosis and parts ordered. Picked up vehicle 2 days later. 4 days total, you guys rock! Shop calls next day with diagnosis and parts ordered. Picked up vehicle 2 days later. 4 days total, you guys rock! More
I went in for an oil change and fuel filter, they forgot to change fuel filter and had to take it back then quoted me one price then when I went to pay they said they made a mistake and charged me almost $1 to change fuel filter and had to take it back then quoted me one price then when I went to pay they said they made a mistake and charged me almost $100 more. More
Brandon was great! He kept me updated and called me when they found new issues. He even gave me the option to get original GM parts that were twice the price & 10 business days to receive vs after market p they found new issues. He even gave me the option to get original GM parts that were twice the price & 10 business days to receive vs after market parts that he could have in 2 days, getting my car back to me 2 weeks quicker. Thanks Brandon!!! More
I was able to make an appointment for the time I wanted. No waiting when I got there. Hardly had time to get to the waiting room before it was done. Staff was courteous and informed. Overall, a real good ex No waiting when I got there. Hardly had time to get to the waiting room before it was done. Staff was courteous and informed. Overall, a real good experience. More
Went in for different reason and ended up having unforeseen unrelated repairs done. Left paying a $1400 plus tax in parts and labor. Was there all day and seen numerous customers sold on engine and unforeseen unrelated repairs done. Left paying a $1400 plus tax in parts and labor. Was there all day and seen numerous customers sold on engine and cabin air filters..lol. :Seems everyone who came in had a dirty cabin and engine air filter. Service made quite a lot of filter sales. $49.99 + Tax each. More
Great to work with, easy to schedule and fair pricing! Would recommend to anyone looking to for reputable dealership for routine maintenance items on their GM Vehicle Would recommend to anyone looking to for reputable dealership for routine maintenance items on their GM Vehicle More