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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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June 30, 2021

No one approached me the 40 minutes I walked the lot looking at upgrading my Silverado while waiting for service . Not much inventory of new to look at , and handful of used that I would have enjoyed kn More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 01, 2021 -

Sunset Chevrolet responded

Thank you for this feedback. Please give our sales team a call if you would like to come back to upgrade your Silverado. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

Great every time. Fast easy efficient informative and always friendly More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Jul 01, 2021 -

Sunset Chevrolet responded

Justin, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

Lifetime warranty is a lie they bamboozled me out of my warranty. Christine in service should get a raise she’s absolutely amazing More

by BBLOOM34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine in service give her a raise
Jul 01, 2021 -

Sunset Chevrolet responded

Thank you for your kind words for Christine. Your feedback and rating mean a lot to us. We're glad she was able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 27, 2021

Christine Warren is a big help for every service visit. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Jun 28, 2021 -

Sunset Chevrolet responded

Ken, Thank you for the kind words for our service department! Christine and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 27, 2021

The person I bought my truck from "Jacob mayrhofer" was kind curios and very helpful and if I need anything done with my truck he jumps right at it and gets it handled..that's how a salesperson should be.5 More

by Jeff lingnaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob,christine
Jun 28, 2021 -

Sunset Chevrolet responded

Jeff, Thanks for sharing your thoughts about your experience working with Jacob here at Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 27, 2021

I like the dealer but when I brought my truck in because of coolant sensor I wasn’t to happy with it taking 4 hours to diagnose when I told them what if was More

by CRASHINTAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 28, 2021 -

Sunset Chevrolet responded

Quality customer service is always our number one priority, so we are disappointed to hear that the wait time did not meet your expectations. Thank you for your patience. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 27, 2021

Sunset has always done top shelf work for my purchases and services. For example when a unexpected meeting came up and I needed my vehicle to attend Sunset was able to provide me with a loaner car with sh More

by JOHN-N-BONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager Tim
Jun 28, 2021 -

Sunset Chevrolet responded

John and Bonnie, Thank you for your business and this review. We're happy to hear Tim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 27, 2021

Convenient, accommodating, sincere employees, relatively on time, informative and clean shop More

by Fidlerkl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 28, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 27, 2021

I am happy with the truck I bought. Service is run very well, if you say you are going to wait they have it back in a timely manner More

by BRYAN55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know
Jun 28, 2021 -

Sunset Chevrolet responded

Bryan, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 26, 2021

Service tech and staff were friendly, professional, and went out of their way to perform service quickly. Originally service was scheduled as a drop-off but did work immediately given I had to wait until More

by thasart2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 28, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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