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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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July 23, 2021

The service was efficient. Jake was very helpful and the services I needed were performed as promised. The people in the parts department were very helpful with ordering a part I needed and I even got a sec More

by Eleanor and Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake in service and the parts manager and jake in parts
Jul 25, 2021 -

Sunset Chevrolet responded

Eleanor and Paul, Thank you for your business and this review. We're happy to hear Jake and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 22, 2021

Everyone is friendly, helpful and sincere. My car was in for maintenance and service, done on time. As usual if I have to pay anything above $20.00, no likely. Then again I’m cheap. More

by NO1MADDOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Jul 23, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 21, 2021

Great service on my car. They actually saved me more than what I was quoted! What a nice surprise that was, especially when money is so tight these days. More

by gpsachos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Jul 22, 2021 -

Sunset Chevrolet responded

We are very happy to hear Brandon and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 20, 2021

Friendly and helpful staff. The service representative suggested recommend 45000 services that are not part of Chevrolet recommend maintenance schedule. I also received a requested quote for new tires. Th More

by KIRKPHIPPEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Jul 21, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 19, 2021

Loved the service will do it again. We will take all our vehicles in the future. You al next time. Thank you for your service. More

by vmerc717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kal
Jul 20, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to serving you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 18, 2021

My service advisor was outstanding. Price for repairs was well below my expectations. I am a very happy customer! That's why I take my vehicles to Sunset in Sumner. More

by SCRESON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaldon
Jul 19, 2021 -

Sunset Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, and we are thrilled that you found our prices to be competitive. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

Sunset Chevrolet worked with me to get my Silverado back on the road by serving and replacing my battery on the spot and getting it back to me in a very reasonable time. Much thanks. More

by MOONSCAPE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 19, 2021 -

Sunset Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

Kristine in service is amazing. Even though I had to spend over 5k to repair my daughters car she made me feel like her # 1 priority. I appreciate all the updates and completing the vehicle is in a time More

by jerryfrazierjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine
Jul 19, 2021 -

Sunset Chevrolet responded

Thank you, Jerry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and are glad to learn your daughter's car was completed in a timely manner and given updates along the way. We will share your comments with Kristine and the rest of our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 15, 2021

I like the lady that I always talk to she help me a lot I like it my car runs good But I did notclike having to pay my transmission in full that sucked More

by JAMESJOHNSON9624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
For got her name
Jul 15, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, James! Your feedback and rating mean a lot to us, and we're so pleased that our service team meets your needs. If you have any questions or concerns about pricing, please email us at wecare@sunsetautofamily.com. We're glad we were able to get your car up & running, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 11, 2021

I’ve been a long time customer and I have had a couple problems in the service department, but this time was great. The service guy was really great. We talked about what my car will need at some point we More

by DALE_INMAN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaldon Erickson
Jul 12, 2021 -

Sunset Chevrolet responded

Thanks, Dale, for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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