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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews
Call Service Center (253) 656-0459

844 Reviews of Sunset Chevrolet - Service Center

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July 26, 2021

This was our fourth vehicle from sunset and we have been very pleased with the service we have received. Steve Bishop has-made purchasing our vehicles a very smooth and easy procedure More

by JELADOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Report | Print
Jul 26, 2021 -

Sunset Chevrolet responded

We are very happy to hear that Steve provided you with such a positive experience! We sincerely value your repeat business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 26, 2021

A few days after the oil change I noticed a lot of oil on the floor of my garage. It turns out that the oil filter was loose and a lot of oil leaked out. This is the first time something like this has happen More

by lwclements
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 26, 2021 -

Sunset Chevrolet responded

Thank you so much for your feedback. We are very sorry that you didn't have the best experience this time. Please don't hesitate to reach out directly if you would be willing to discuss this further, we would appreciate the opportunity to see what we can do to make this right. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 25, 2021

Appointment date was set then I called to see progress. Was told I was moved from Friday to Monday. Was not told of this change. More

by iam6h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 26, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. Brandon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 25, 2021

Great customer service from staff & management. TY for the loaner car! Sorry the plandemic & democrat Government destroyed all your many loaner cars. Thank you very much!! More

by ISAIAH12.2_GARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken and Young man at front desk at P/U👌
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Jul 26, 2021 -

Sunset Chevrolet responded

Isaiah, It's great to hear that Ken and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 25, 2021

The young fellow that assisted me was very informative, courteous and well informed. He need some business cards as I wanted one to make sure to do business with him next time. More

by PLINDA41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? Young man?
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Jul 26, 2021 -

Sunset Chevrolet responded

Linda, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 24, 2021

It's always a pleasure working with the people of Sunset Chevrolet, I don't by my cars or trucks from anyone else but Sunset More

by easy2bmee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine in service and is my go to person
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Jul 25, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience working with Christine here at Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 24, 2021

We bought a car from Sunset a few years ago so we trusted them bringing in our other vehicle. Brandon was amazing went above and beyond give that guy a raise! They got the job done at a fair price More

by MZALIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 25, 2021 -

Sunset Chevrolet responded

We appreciate your business, Brandon and our team looks forward to serving you again soon! wecare@sunsetautofamily.com Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 23, 2021

Great customercservice and everything about the experience would Cone back and recommend to someone Else location is convenient too. Close to places you can walk and wait fir service to be compkete More

by ECASTEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 25, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 23, 2021

Very good customer service! When we got there we had to go out and find our truck because sales didn't know where it was parked at. I thought that was a little unprofessional. More

by jemiger876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
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July 23, 2021

Great People that take Care of there customers needs I got my Truck Serviced a day early I'm Very Pleased everyone there is a Rock Star. More

by TURBOMAN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk Check in
Report | Print
Jul 25, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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