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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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August 27, 2021

They fixed the grill as promised, they finished it the same day. it smelled of cigarettes when I bought it, with this also being something that was to be fixed. I thought it would take longer but it did n More

by JBUGMYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 28, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 26, 2021

I have always enjoyed wondering around looking at the inventory. Unfortunately there was not much on the lot this time due 2 high volume sales and the pandemic. Even though you tried to vip lowball me More

by messkit425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alre
Aug 27, 2021 -

Sunset Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 25, 2021

They always take care of me I am a happy customer. Whether it's sales or service they are the best. Thank you guys again More

by HOMESBYTRAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kinman
Aug 26, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 25, 2021

Great customer service, and very detailed when reporting what's wrong with my vehicle. Even answered my dumb questions with professionalism. Made a bad day better! ( The Power train Warranty for life sure h More

by sbreynon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dahl
Aug 26, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 25, 2021

The best support staff! I never been disappointed yet, we have been long term customers for well over 30 years. I have referred several of my customers to Sunset Chevrolet / Ford More

by Intavintage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake from Service
Aug 26, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 24, 2021

The individual was easy to talk to & explained how long they would have my car & what would take place. Very friendly, helpful & if I needed a ride More

by kjfrees
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown/ don’t recall his name
Aug 25, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 22, 2021

They were able to get me in for my 50000 mile service even though it was only scheduled for an oil change. They were very accommodating. More

by robertRNDWINDOWGUTTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dahl
Aug 24, 2021 -

Sunset Chevrolet responded

Thank you, Robert, for taking the time to share your thoughts on your oil change and 50,000 experience. We're always happy to accommodate you! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 22, 2021

Have purchased 2 4x4 trucks and a 2018 Equinox TD (Turbo Diesel) We are extremely happy with all our purchases. Purchased all our vehicle thru Steve Bishop. He is a true asset to the SUNSET FAMILY! As fo More

by KURTSUKERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop, Christine Warren
Aug 24, 2021 -

Sunset Chevrolet responded

Thank you so much, Kurt, for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 21, 2021

Efficient check in. Timely service. The waiting area was clean. COVID compliancy. Stated it would take 45’-60’ and they completed the service in 55’. More

by MYERS.LAURIEANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He was new. I can’t remember.
Aug 22, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 20, 2021

Oil change appts can be ling 1.5 hours for this one. They used to wash your vehicle but no longer do and i understand why, but it would be nice if they offered you a wash coupon each time automatically. 4 ou More

by jsmith0334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biran
Aug 22, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you also for understanding why we cannot offer car washes at this time. Hopefully, someday we will. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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