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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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September 03, 2021

I get all my work done at Sunset Chevrolet I have for the past 30 years. Straightforward into the point no xxxxxxxx tell it like it is. More

by melhuppert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dahl
Sep 03, 2021 -

Sunset Chevrolet responded

Mel, Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 01, 2021

I like how concerned the person is that takes my call for service. Also how willing they are to work around my schedule. They make me feel important. That doesn't happen at the dealership I used to go to. I More

by grammamt999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dahl
Sep 02, 2021 -

Sunset Chevrolet responded

We are so grateful that you chose to do business with Sunset Chevrolet! Your experience matters so much to us, and we are happy to see that we fulfilled your expectations. Thanks for coming and we hope to see you again Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 01, 2021

fixed all issues as requested, very happy with the service received. As always Christine was super helpful , was able to listen to multiple concerns, and fixed them all. More

by gitfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christine warren
Sep 02, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Christine here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 01, 2021

Everyone at the service counter was very pleasant and well knowledgeable. I'm very willing to take my car back to them anytime I need something. And I'm willing to tell other people about their surface. More

by STORYTELLER716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biran Shuval
Sep 02, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 01, 2021

Friendly staff, clean bathroom & waiting area. 10/10 recommend. Will be coming back in the future. Quick & got me in 10 mins before my appointment time. More

by SAMANTHAVELZAQUEZ253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Sep 02, 2021 -

Sunset Chevrolet responded

We appreciate your business, Samantha, and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 01, 2021

Fast and friendly service, though a bit expensive for an oil change and tire rotation. Appreciate the convenience and confidence in taking it to a dealer. More

by glenn.kuper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 02, 2021 -

Sunset Chevrolet responded

Thank you for taking the time, Glenn, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 31, 2021

Very friendly, fast and efficient, had an 8 am appointment out before 9am. Waiting area was very clean and also so were the restrooms. Only thing that would have been an added bonus is having c More

by WOODS.ZAVARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 01, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 29, 2021

The communication in you service department is poor at best. I was told to drop my truck off on Friday afternoon and it would be done early Saturday i called at noon Saturday to find my truck wasnt even s More

by timburgardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue
Sep 15, 2021 -

Sunset Chevrolet responded

Tim, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please email us at wecare@sunsetautofamily.com

August 28, 2021

Very pleasant staff, kept us I formed on the progress of our car. Work was completed on time as promised. Check in and check out was easy to do. More

by RELAXSEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biran
Aug 29, 2021 -

Sunset Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 27, 2021

Was concerned when they didn’t give a read on the brake pads. When questioned I was told they only do that when they do tire rotation. Doesn’t sound like the definition of Multipoint and our expectations. More

by MDSEATZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Aug 27, 2021 -

Sunset Chevrolet responded

Thank you for your review, and please don't hesitate to reach out if you have any questions or concerns. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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