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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews
Call Service Center (253) 656-0459

844 Reviews of Sunset Chevrolet - Service Center

Sort by
September 17, 2021

Sunset was very responsive and courteous throughout the repair process. Brandon kept us informed about the status of the repair. More

by DYSO3338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 18, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

Did a good job. Was disappointed with Chevrolet. Made me pay for a known defect. More

by Woodturner365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 18, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

I have had lots of issues with the computer on my equinox , every-time I bring it in to sunset Chevrolet they tell me they can’t find anything wrong so Brandon told me next time the engine light came on to c More

by LUMS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Report | Print
Sep 18, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 16, 2021

Great customer service. Got me in when others wouldn’t. We’re quicker to fix the issue than expect. More

by Nato00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 17, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 16, 2021

Good customer service when scheduling an appointment. The check in procedure is very smooth. The work is completed in good time. More

by NUTTHOUSE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Bohren
Report | Print
Sep 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 15, 2021

Good work done on truck. Wish they would automatically wash the autos after they are done servicing them More

by kerrsir100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Report | Print
Sep 16, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 15, 2021

They are very reliable, the service was done when promised. Service was done exactly as they said it would be. More

by RELAXSEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 16, 2021 -

Sunset Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 14, 2021

2016 Equinox, 42k miles and trans out on 7/19. Made appt for 8/3 (earliest) &left car on about 7/22. No loaner until 8/13 after multiple inquiries. Finally complete 9/13. Understand warranty issues, however More

by Karinleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake boehner
Report | Print
Oct 01, 2021 -

Sunset Chevrolet responded

Karin, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please email us at wecare@sunsetautofamily.com

September 11, 2021

Always customer friendly, I called and ask them to check a few things I had forgotten at time of service and they said no problem we will take care of it. Reasonable pricing for quality service More

by Highcountyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Work with all service members
Report | Print
Sep 12, 2021 -

Sunset Chevrolet responded

It's fantastic to hear that our staff provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 09, 2021

I made an appointment for multiple recall repairs. Was told one repair couldn't be made due to part not being in stock. Was not given updates unless I called to ask. Vehicle ended up being there 3 weeks i More

by Review
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
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