Back

Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

Directions

By Type

Showing 1,518 reviews

February 02, 2022

Had check engine light come on. After reading codes it needed fuel control module. Had Sunset install new module and program it. When picking up the check engine light was on. They said they did a More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Sunset Chevrolet responded

Rick, thank you for detailing your experience at our service facility. We are sorry we fell short during your most recent visit with us. Sunset Chevrolet is Washington State’s highest volume Chevrolet dealer year after year and is also near the top of General Motors’ Customer Satisfaction Index and customer retention in our zone, making this kind of review unusual for us. If there’s anything we can do to make your experience right, please e-mail us the details of what happened at wecare@sunsetautofamily.com.

January 22, 2022

Everyone was very friendly.We did not feel pressured or talked down to.. Would do business with them again. More

by Davisam52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug hill , vanis daniels
Jan 25, 2022 -

Sunset Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

January 12, 2022

WAS TOLD PRICE, SAME AS TWO OTHER DEALERS. THEN AFTER TOWING PRICE GOES UP OVER $100 . WILL NEVER USE THIS DEALER AGAIN More

by ZGATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Sunset Chevrolet responded

We’re sorry that your visit disappointed, regardless of the circumstances. Please understand that reviews like yours are uncommon for Sunset Chevrolet, so we would like to hear more about your experience and connect back with you. Sunset Chevrolet is Washington State’s highest volume Chevrolet dealer year after year and is also near the top of General Motors’ Customer Satisfaction Index (CSI) and customer retention in our zone, making this kind of review unusual for us. If there’s anything we can do to make your experience right, please e-mail us the details of what happened at wecare@sunsetautofamily.com.

December 17, 2021

The customer service from Tyler and the team were fantastic from beginning to end. Great Experience! More

by GR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Chris Foss
December 16, 2021

What an extraordinary experience!! 👌 I had at Sunset Chevrolet in Sumner!! The inventory was exceptional!! the professionalism of the sales staff !! as well as management was great ✌️ The key thing for More

by MOORE.TOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin my sales guy !! The manager Al??
December 11, 2021

Sunset Chevrolet is a trusted partner when it comes to my vehicle purchases and scheduled maintenance. This Service Team consistently provides great customer service and professional skills. Thank you! More

by JBLDeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
December 09, 2021

Jake from service was a pleasure to deal with. I was in and out in under an hour. They even helped me out despite the system being down for the MyChevrolet Rewards. Great experience! More

by Lorhoriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
December 03, 2021

Our company had a great experience with an extremely professional and personable staff at Sunset. More

by bcolby.stevensonroofinginc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanis, Brandon Riehl
Dec 03, 2021 -

Sunset Chevrolet responded

Thank you, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy, and we're glad that we met your expectations. We look forward to serving you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 03, 2021

Communication with initial sales person was professional and inviting. Set up an appointment with him to come look at new vehicle and to have my trade in appraised. He scheduled me for a day he was not work More

by corindaal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
December 03, 2021

The entire team was amazing from start to finish. Jake did a great job making sure my truck was perfect upon delivery. Cole in finance walked me through all the options to pick the best ones for me. Would More

by QUINBY.KELLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Cole
...
7
...