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Sunset Chevrolet

Sumner, WA

4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

May 01, 2021

Well originally the commercial caught my attention and stuck in my head. So when I started looking, I remembered to pull up the dealerships website. I found a SUV I was interested in but had some personal More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Krag
May 02, 2021 -

Sunset Chevrolet responded

Thank you so much, Nikki, for your wonderful review! We are thrilled that Keven and our sales team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Thank you guys for the great service! Love the truck! We were in and out in a good amount of time and we absolutely love it! More

by alanc1100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
May 02, 2021 -

Sunset Chevrolet responded

Thank you so much, Alan, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Love this dealership. Great customer service. They were very helpful and treated us with respect. I will continue to buy any vehicles from this dealership. More

by Kmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 02, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Great service! I bought an awesome car, the Bolt EV. Wasn’t planning on buying any car just yet but I was convinced it was the right time and place. Thanks Jake! More

by HAPPYFESTIVOUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 02, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jake here at Sunset Chevrolet. Congratulations on your new vehicle! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Good customer service and help in finding a new Silverado when what I wanted was not on any car lot. Informative and instruction on the features of the truck were very helpful. More

by frpaulbrunet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
May 02, 2021 -

Sunset Chevrolet responded

Thank you, Paul, for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 29, 2021

When we went over the finances they told me about a 100,000/10 year bumper to bumper warranty but never told me I am paying $5000 for it. Only told me my payment, did not go over the details. Joe was t More

by t33_white
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lap - Financing, Joe - Salesman
May 19, 2021 -

Sunset Chevrolet responded

Congratulations on your new purchase. We are glad that you found your experience with Joe to be a positive one. Please email us at wecare@sunsetautofamily.com. We would like the opportunity to clear things up.

April 29, 2021

Always enjoy working with Sunset Chevrolet and their team members. We can always count on a good transaction and a good relationship. Thank you for continuing to be a great Dealership! More

by RSmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Cole
Apr 30, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear Jake and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

I had my truck in for the same thing five times and was only offered a loaner car once and the last time it took three weeks to get it in More

by DON78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
Apr 28, 2021 -

Sunset Chevrolet responded

Greetings, We're sorry that your experience didn't live up to Sunset Auto Family's high expectations of customer satisfaction. Unfortunately, we can't identify you as an existing customer in our system based on the information in your post. If you could please e-mail your VIN or phone number to wecare@sunsetautofamily.com, we'd love to follow-up with you. All of our customers are important to us and your feedback is vital to our continued success.

April 28, 2021

Service is always good. Appointments are always easy to make and times fit my needs. When engine light came on the instrument panel the problem was found quickly and fixed without delay. More

by JOHNGRIFFINJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 28, 2021 -

Sunset Chevrolet responded

Thank you, John. It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

Great service, was completed in a very short period of time. Friendly and helpful. Thanks for making it a great day. Price is very appreciated More

by MICHAEL.SOLEM266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 29, 2021 -

Sunset Chevrolet responded

Thank you, Michael, for taking the time to share your thoughts on working with our team. We're glad to hear you found our staff to be friendly and helpful and that you appreciated our price point. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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