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Sunset Chevrolet

Sumner, WA

4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

May 03, 2021

Loved the young man who guided my Corvette into the service center. Made sure my door did not touch anything. Very courteous! Dan and Scott are great. Nice to know and trust who will be working on your More

by mshackbarth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Scott
May 03, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to leave us this five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Dan and Scott have met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 03, 2021

Great service, brought my truck in early for my appointment was quick and easy to drop off, and was told it would take about an hour and was finish in an hour. More

by ljbunce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keladon Erickson
May 03, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to leave us this fantastic, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 03, 2021

Todd have my wife and I a great experience! We both drove off in vehicles! And oil changes for life. Thank Todd for the help! More

by r_mckinney23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
May 04, 2021 -

Sunset Chevrolet responded

Thank you so much for choosing Sunset Chevrolet! It's great to hear that Todd was such a big help! Congrats on your two new vehicles, and let us know if we can be of any more assistance! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 03, 2021

The best service department I have ever worked with. Christine is AWESOME. Sales staff; never will I buy a vehicle from anyone else but Dave Ghoeke. More

by boatmates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave G, Christine
May 04, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words regarding your service experience with Christine, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 02, 2021

Guy at the service desk was superCondescending to me. I Guy at the service desk was super Condescending to me. I only asked what was covered under the lifetime warranty protection for life and he was super More

by WESWEZENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine was great. Can’t remember the guy
May 02, 2021 -

Sunset Chevrolet responded

Hi, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at wecare@sunsetautofamily.com so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

May 02, 2021

We were early for our appointment and there were no problems with that. The car was taken in for service immediately and completed with no issues. More

by GRAMMYRACHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaldon, Erickson
May 02, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 02, 2021

Service staff was very good. My truck was taken care of in a timely manner and I was on my way in about an hour. More

by mikemccain7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
May 02, 2021 -

Sunset Chevrolet responded

Thank you, Mike, for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help and return your truck to you within an hour. We hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 02, 2021

It's always a good pleasure to go to sunset dealership they're always nice and I get to check out other cars as well. And I also get to go on walks while I'm waiting for my car thank you sunset Chevrolet. More

by lulucasey22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rainier School in Buckley
May 02, 2021 -

Sunset Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 02, 2021

I would highly recommend sunset to anyone looking for a great deal on a new or used vehicle. Tommy assisted me and went above and beyond to meet my needs in what I was looking for. No pressure or no hassle More

by aimmiller0611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
May 03, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with Tommy and our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle and please do not hesitate to give us a call if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

I had my vehicle in for the 50K maintenance and had asked to have it washed and vacuumed, as it was going to be there all day. They said they would vacuum it and give me a voucher for the wash. I picked it u More

by JESSICADD30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
May 19, 2021 -

Sunset Chevrolet responded

Hello Jessica, Thank you for your feedback. We are sorry for any inconvenience of your car not being detailed nor given a voucher for us to do so at another time. Please don't hesitate to reach out if you would like to discuss your concerns with us directly. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service! Please email us at wecare@sunsetautofamily.com

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