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Sunset Chevrolet

Sumner, WA

4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

May 09, 2021

I have always had great service at sunset. Everyone is very courtesy and polite. They great you when you enter the building whether it's in sells or service. More

by rcblack395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon
May 10, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was courtesy and polite and demonstrated our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

Sunset has always done a nice job taking care of our suburban - we always get lifetime oil change and other set per work needed on it More

by LWARD6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 10, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

Very friendly folks. Oil change light reset keeps being forgotten. Last time oil plug wasn't tight enough so had a sheen in my driveway. More

by lauraleeheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
May 10, 2021 -

Sunset Chevrolet responded

Hello, Thank you for taking the time to submit a review. It's great to hear you enjoy working with our friendly staff. We truly appreciate your business. We apologize, however, that your last oil change didn't go as expected. If you would like to further discuss your concerns, feel free to contact us at your convenience at wecare@sunsetautofamily.com. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

They did everything they said they would, everything was done as scheduled and on time, and it all went great. They communicated any additional needs for my vehicle in a timely manner. More

by JD Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bohren
May 10, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

I have been going to them for 20 years. I feel they do a good job as far as I can see. I just felt they dropped the ball when I took my car in.i spent 700.00 on 45000 mile service. No one explained what the More

by sandy.wray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
May 10, 2021 -

Sunset Chevrolet responded

Hello Sandy, Thank you for taking the time to submit a review. We so appreciate your business over the last 20 years. We apologize, however, that you were not completely satisfied with your recent 45,000-mile service. If you would like to further discuss your concerns, feel free to contact us at wecare@sunsetautofamily.com your convenience. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

Thank you sunset for good and smooth experience purchasing a new vehicle for my family we really enjoyed the new car. I recommend sunset to anybody they have good relationships with lenders. More

by F_falefata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dillon
May 10, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

Alex was a very knowledgable and friendly person.not a pushy sales man like some dealerships.would recommend him to friends and family Dannie Higgins More

by Danniehiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 10, 2021 -

Sunset Chevrolet responded

Thank you so much, Dannie, for taking the time to share your feedback with us. We are delighted to learn you found Alex to be friendly and knowledgeable! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

I was very happy with your service , it was prompt and considerate . And the service. Department checked my vehicle to make sure it was safe . More

by rockwelLCRAIG914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure what they’re names were.
May 06, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

Jake is a great young man and explains what my car needs and what was done to it in a way I can understand. Good place to take my car More

by askkguertin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 06, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with Jake and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

We enjoyed working with Mark throughout the auto hunting and purchasing process. He made sure that we found the vehicle that best suited our needs. More

by PSAMBROSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ball
May 06, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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