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Sunset Chevrolet

Sumner, WA

4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

May 14, 2021

The experience with Sunset was good.Staff at Sunset was The experience with Sunset was good. Staff at Sunset was friendly and accommodating. New vehicle selection was limited due to manufacturing challeng More

by RKUEMPER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
May 14, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience and will be sure to let our team know. We recognize your frustration about the chip shortage and appreciate your understanding. Please let us know if there's anything else we can help you with! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 14, 2021

Quick and friendly as always will send all my friend's and family to jake h was very informative and kept me up to date on the progress More

by sean_stead200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 14, 2021 -

Sunset Chevrolet responded

Hello, Sean! Thanks for sharing your thoughts about your experience with Sunset Chevrolet. It's great to hear that Jake could meet your vehicle needs. We appreciate your business & recommendation! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

I have nothing nice to say so, .after sunset dealer get there money for what ever you buy..the customer serivce goes out the window..I have several problems More

by thekenman1167
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
,Tommy,
May 14, 2021 -

Sunset Chevrolet responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on the information in your post. Could you please e-mail your VIN or phone number to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us.

May 13, 2021

I called to set up my appointment. I told the girl my issues. I also told her I had to pick up the car by 11:30 am. When I dropped off the car at 8:30 am the service rep told me I needed to leave the car More

by sbell5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot his name
May 31, 2021 -

Sunset Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please email us at wecare@sunsetautofamily.com

May 12, 2021

Had my vehicle for six weeks communication I had to call them to find out about it just kind of tossed it to the side and didn’t really care cause it was a used car I feel I will never go near that dealersh More

by johnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
May 14, 2021 -

Sunset Chevrolet responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on the information in your post. Could you please e-mail your VIN or phone number to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us.

May 11, 2021

Sunset Chev always makes owning my Silverado a pleasure regardless if it is major repairs or simple maintenance. They always preform the job with a great smile and I do like that!! More

by markjanram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bohren
May 12, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review, Mark! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. We look forward to seeing you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 10, 2021

Great place to buy a car friendly and caring. Makes u feel very comfortable in ur purchasing . I would by another when time comes to More

by NOVA383CHEVY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dillon
May 11, 2021 -

Sunset Chevrolet responded

Thanks for your feedback on your recent visit to Sunset Chevrolet. We are glad to hear that our team was friendly and caring and made you feel comfortable during your vehicle purchase. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

They got me in fast(3days) when everyone else was out a month...and $250 under the quoted price! Well done Guys. We’re very happy More

by K Millard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
May 10, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

They were extremely quick, helpful, and honored my appointment time. There was someone at both pick up, and drop off that was ready to help me. I didn’t have to wait. More

by LYNETTE_MADSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
May 10, 2021 -

Sunset Chevrolet responded

Thank you for the kind words, Lynette, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

Awesome experience salesman made it a smooth experience. I have bought 5 cars from them. I will continue to send my friends and family to them. More

by SHARONJOHNSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
May 10, 2021 -

Sunset Chevrolet responded

Thank you, Sharon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our experienced team made for a smooth experience. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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