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Sunset Chevrolet

Sumner, WA

4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

May 28, 2021

I was able to make an appointment for the time I wanted. No waiting when I got there. Hardly had time to get to the waiting room before it was done. Staff was courteous and informed. Overall, a real good ex More

by bill603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 31, 2021 -

Sunset Chevrolet responded

Thank you, Bill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

Went in for different reason and ended up having unforeseen unrelated repairs done. Left paying a $1400 plus tax in parts and labor. Was there all day and seen numerous customers sold on engine and More

by ALOSAMOA684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Jun 14, 2021 -

Sunset Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please email us at wecare@sunsetautofamily.com

May 27, 2021

Best car dealership experience. Everyone was super nice and friendly. Helped us find the right truck that fits our needs and budget. Thank you so much! More

by ninaharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig,Lap
May 28, 2021 -

Sunset Chevrolet responded

Nina, here at Sunset Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

Excellent care was taken to make us happy I realy appreciate their kindness and honesty, thank you to Venice and finance and financial manager for helping me and my husband. More

by TRIPmis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venice
May 28, 2021 -

Sunset Chevrolet responded

We are very happy to hear that Venice and our team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 26, 2021

Excellent experience from first phone call to delivery of our new vehicle. Our salesperson, Mark Ball, went above and beyond our expectations. Our finance person was also excellent! Thanks to both!!! More

by KENP4683
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ball
May 27, 2021 -

Sunset Chevrolet responded

Ken, it's fantastic to hear that Mark and our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Easy quick friendly awesome loves rabbits and was sensitive to my pets family friendly compassionate very quick as we were preapproved before showing up reliable customer service More

by TRIPmis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 25, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Jake is the man I asked for a product and he definitely delivered what I asked for and then some the service department didn't do everything that they were supposed to but Jake made sure that they made it More

by coxjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 25, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words for Jake! It is great to hear that he was able to get you the service and detailing that you required. We truly appreciate the opportunity to do business with you. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Excellent service! In and out in a timely manner! Usually these experiences are drug our way too long! Not the case here! Thank you Lesa! More

by KERLJUD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesa
May 25, 2021 -

Sunset Chevrolet responded

It's great to hear that we were Lesa was able to get you exactly what you needed in an efficient manner. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 24, 2021

Great to work with, easy to schedule and fair pricing! Would recommend to anyone looking to for reputable dealership for routine maintenance items on their GM Vehicle More

by JohnS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 25, 2021 -

Sunset Chevrolet responded

John, it's great to hear that we were able to help you with your routine maintenance. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 23, 2021

My appointment was easy to schedule at a desired time slot. I purchased my Buick from this dealer, and I am a loyal service customer. Thank you. Sunset Chevrolet. More

by OJANDJJHERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christene.
May 24, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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