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Sunset Chevrolet

Sumner, WA

Overview
Employees
Reviews
Vehicles
4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

June 02, 2021

This was the easiest dealership I have worked with. Quick and clear communication by email, phone and in-person. I had a great experience purchasing a new truck. More

by Fletch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Krag
Report | Print
Jun 03, 2021 -

Sunset Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear your truck purchase went well and the communication was quick and clear. We truly appreciate your feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 30, 2021

Danny was awesome. He kept me updated on progress or lack thereof. When he realized the vehicle would be down for several days I was given a loaner vehicle which was very nice. Friendly courteous staf More

by d_christen56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
May 31, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear Danny was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 30, 2021

The service was great and Steve’s service great I would like to have a better job detailing the inside but it wasn’t detailed when I looked at it and they only had a little time to get it ready More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
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May 31, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review, Bob. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Steve here at Sunset Chevrolet. We will let him know about the detailing. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 29, 2021

I’ve always had a great experience with my old truck and new truck and it’s been done in a timely manner and professionalism More

by d_waltersfj40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Report | Print
May 31, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad to have your business, and we are thrilled that you find your experiences with us to be positive ones. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 29, 2021

I went in for an oil change and fuel filter, they forgot to change fuel filter and had to take it back then quoted me one price then when I went to pay they said they made a mistake and charged me almost $1 More

by Chicogasca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont,remember
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Jun 03, 2021 -

Sunset Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please email us at wecare@sunsetautofamily.com

Jun 08, 2021 -

Chicogasca responded

The fact that i mentioned to the clerk that my car is a diesel and signed the paperwork for the lower price and no mention to me the whole 2 hours i was there that they messed up on the price until it was done and i was checking out is what is messed up. Almost a $100 difference is a lot .

May 29, 2021

Welling to do what you want with out making you spend money for what you do not like. Very enjoy. Thank you for my dream car More

by Teresechaput
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve B
Report | Print
May 31, 2021 -

Sunset Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to help you purchase your dream car! We are so excited for you! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 29, 2021

Towed pickup in, no appt. Told earliest was 11 days away. Shop calls next day with diagnosis and parts ordered. Picked up vehicle 2 days later. 4 days total, you guys rock! More

by DRAEGON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
May 31, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 29, 2021

I had a wonderful experience at Sunset. Steve Bishop was very kind and never pushy. It was my first American made car and I would definitely go to Sunset again. More

by Patriciamowery319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Report | Print
May 31, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review, Patricia! We are so glad that Steve had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your first American made car. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 28, 2021

Brandon was great! He kept me updated and called me when they found new issues. He even gave me the option to get original GM parts that were twice the price & 10 business days to receive vs after market p More

by Ron Abbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Report | Print
May 28, 2021 -

Sunset Chevrolet responded

Ron, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

May 28, 2021

Great service with our salesman Steve Bishop. He was very informative of our options and took care of our needs without being pushy. Would be happy to recommend Sunset Chevrolet to others. More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Report | Print
May 28, 2021 -

Sunset Chevrolet responded

Thank you, Wanda, and congrats on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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