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Sunset Chevrolet
Sumner, WA
1,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,519 reviews
June 07, 2021
Rear window leak led to service. Picked up truck and it had urethane on the paint, dirty marks on headliner, rear seat installed without middle seatbelt in-place. Back to dealer, seat was remed/reinstalled had urethane on the paint, dirty marks on headliner, rear seat installed without middle seatbelt in-place. Back to dealer, seat was remed/reinstalled correctly, headliner cleaned, and urethane removed but now damaged paint. Dealer agreed to fix paint. Touch-up paint completed by professional, still visible but I don’t want the truck back in the shop again. Dealer gave me a free bottle of touch-up paint in case more scratches occur during future visits...seriously reconsidering future purchases from this dealer. More
by CMILRATH1
Verified CustomerEmployees Worked With
Prefer to not name names as I don’t know who performed the actual service. Service writer is who I dealt with, not her fault.
June 06, 2021
Was in and out pretty quick hopefully it was all done correctly. Place looks like it was going out of business kinda depressing. If there were trucks to look at while waiting might have bought one. Watch correctly. Place looks like it was going out of business kinda depressing. If there were trucks to look at while waiting might have bought one. Watching you Ram let’s see what you got for 2022 More
by OCHART_0105
Employees Worked With
Service
June 05, 2021
Sunsets service department work fast, do a great job and are always professional and courteous. Also, he found a way to reduce the price of my service :) are always professional and courteous. Also, he found a way to reduce the price of my service :) More
by dawnplaster
Employees Worked With
Brandon Jones
June 05, 2021
I always get great service at Sunset Chevrolet Steve Bishop is the reason I keep coming back he’s amazing thank you So much for helping me during this difficult time of downsizing our cars and getting a Bishop is the reason I keep coming back he’s amazing thank you So much for helping me during this difficult time of downsizing our cars and getting a nice roadworthy vehicle that I feel safe in thanks again More
by Kathyj8118
Employees Worked With
Steve bishop
June 04, 2021
The guy I worked with was very friendly and helpful, sunset Chevrolet is a good company for buying a Chevrolet and their service department is awesome. sunset Chevrolet is a good company for buying a Chevrolet and their service department is awesome. More
by Andy_blizard
Employees Worked With
BIRAN SHUVAL
June 03, 2021
Can’t say enough about it. It’s the first place I think of when I need something fore one of my vehicles. Christine and Kevin in service are and where awesome as usual. of when I need something fore one of my vehicles. Christine and Kevin in service are and where awesome as usual. More
by JSCHMALJOHANN
Employees Worked With
Christine and Kevin
June 02, 2021
unknowledgeable concerning alarms associated with the Check Engine Light. I HAD TO ask pointed questions and received unknowing hurried responses. the tech should have simply said “I don’t know”. Seems Check Engine Light. I HAD TO ask pointed questions and received unknowing hurried responses. the tech should have simply said “I don’t know”. Seems strange that I could not get a full explanation from a Chevrolet service department for my Chevrolet. Instead the technicians final last words were a recommendation for me to “google it”. I asked him to clear the alarms, so he did and I left. As far as the oil change was concerned, the service was great. Just can’t expect to ask for guidance for anything else.....even the simplest of things from the Chevrolet experts. More
by Cliff
Employees Worked With
Kaldon Erickson
June 02, 2021
Ive been bringing my vehicles to Sunset for years and they continue to meet my expectations. I always refer friends and family to do business at Sunset they continue to meet my expectations. I always refer friends and family to do business at Sunset More
by Eanderson7
Employees Worked With
Service desk
June 02, 2021
I was very disappointed in the level of service. Poor scheduling and terrible communication. Overall, it was a bad experience and my truck was kept over two weeks, when initially proposed only 5-7 days. scheduling and terrible communication. Overall, it was a bad experience and my truck was kept over two weeks, when initially proposed only 5-7 days. More
by loran_i
Employees Worked With
Brandon
