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Sunset Chevrolet
Sumner, WA
1,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,519 reviews
June 19, 2021
June 17th at 0:800 was my appointment time. Arrived about ten minutes early. Checked in at desk. Staff took my car into shop. I asked how long it would take. Was told about an hour. In about 30 minutes a sta ten minutes early. Checked in at desk. Staff took my car into shop. I asked how long it would take. Was told about an hour. In about 30 minutes a staff member came and got me ,told me it was ready. Fastest oil change I ever had on any vehicle. More
by RADBUMPA2
Verified CustomerEmployees Worked With
Danny Dahl
June 19, 2021
Friendly and easy to do business with. Sales communications was second to none. Always following up with updates to where you were in the process. communications was second to none. Always following up with updates to where you were in the process. More
by MNRMOTORSPORTS
Employees Worked With
Corey
June 18, 2021
They made it a very easy process. I didn’t want to handle or deal with salesmen at all. I gave them my numbers and they gave me options. All via email the way I asked. I will be a return customer or deal with salesmen at all. I gave them my numbers and they gave me options. All via email the way I asked. I will be a return customer More
by jamesandjen95
Employees Worked With
Joe Wengert
June 18, 2021
Service dept, for oil changes is fine, what I'm passed off about is I was sold a 70,000 Truck with a warranty that was voided because it had signs on it. I was very clear that the truck would be used to off about is I was sold a 70,000 Truck with a warranty that was voided because it had signs on it. I was very clear that the truck would be used to look at jobs. What a ripoff,15,000 out of my pocket, after having bought three vehicles from sunset already, I was told ,and sold a bunch of lies. I guess since nobody cares I will see you on google. Now I'm having trouble with the peddles not going down. More
by ALLPROTREECARE
Employees Worked With
Tyler Foss
June 18, 2021
We received a poor experience with the sales department. What was written and promised was not delivered. We were promised follow through and still have not received. What was written and promised was not delivered. We were promised follow through and still have not received. More
by T.DAIL
Employees Worked With
Steve
June 18, 2021
Appreciate Sunset. Joe was not. high pressure salesman. I called him with a concern and he seemed genuinely concerned. He referred me to finance department but before that I worked through the numbers an I called him with a concern and he seemed genuinely concerned. He referred me to finance department but before that I worked through the numbers and realized it was ok. More
by john_kaelin_1
Employees Worked With
Joe Wengert
June 18, 2021
Unfortunately, only one of my concerns was resolved, which was the recall. My other two service issues were not fixed. They said it couldn’t be replicated, except it was doing it when the tech brought m which was the recall. My other two service issues were not fixed. They said it couldn’t be replicated, except it was doing it when the tech brought me my car… More
by kayla.alston4
Employees Worked With
Unknown
June 18, 2021
Clean and organized service facility. Quick and helpful staff.it was a overall good experience. The staff got my truck in and out in a timely manner. staff.it was a overall good experience. The staff got my truck in and out in a timely manner. More
by CHISMD
Employees Worked With
Not sure
June 17, 2021
Always quick and easy when dealing with Sunset. Lesa Greenwood goes above and beyond. The people in the service group keep you up to date and we’ll informed Greenwood goes above and beyond. The people in the service group keep you up to date and we’ll informed More
by Tstepehns76
Employees Worked With
Less Greenwood
