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Sunset Chevrolet

Sumner, WA

Overview
Employees
Reviews
Vehicles
4.4
1,526 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

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Showing 1,526 reviews

July 01, 2021

Great group of people to work with for service of my truck More

by Ed Cornish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
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Jul 01, 2021 -

Sunset Chevrolet responded

Ed, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 01, 2021

Very rude service personnel. I was a lady in service More

by TRUE.KRAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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July 01, 2021

Terrible customer service & lack of communication. Do not respond so customer after sale is made. No winning More

by burrisea
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug, Cole, Tyler faust
Report | Print
June 30, 2021

Thank you!! Dave, the best sales person to help and give good recommendations More

by sergio.twinlakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Jun 30, 2021 -

Sunset Chevrolet responded

Sergio, It's great to hear that Dave was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle! Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

No one approached me the 40 minutes I walked the lot looking at upgrading my Silverado while waiting for service . Not much inventory of new to look at , and handful of used that I would have enjoyed kn More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 01, 2021 -

Sunset Chevrolet responded

Thank you for this feedback. Please give our sales team a call if you would like to come back to upgrade your Silverado. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

Great every time. Fast easy efficient informative and always friendly More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Jul 01, 2021 -

Sunset Chevrolet responded

Justin, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

I had a concern and although it took awhile to get back to me, they solved it to my satisfaction. More

by john_kaelin_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lap, Joe Wengert
Report | Print
Jun 30, 2021 -

Sunset Chevrolet responded

John, It's fantastic to hear that we were able to clear up your recent concern during your sales process, congratulations on your new vehicle!. We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Jun 30, 2021 -

john_kaelin_1 responded

Thanks again for the phone call from Lap. It was so refreshing and professionally handled. In the three years dealing with Sunset, I definitely have had a positive experience! Thanks again! John and Susan

June 30, 2021

Another pleasant experience with the Sunset staff. I worked with Mark Ball who made another great and easy vehicle buying experience for my wife and I. Sunset worked with my budget and sold me a brand n More

by Dan K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ball
Report | Print
Jul 01, 2021 -

Sunset Chevrolet responded

Dan, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Mark. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

Lifetime warranty is a lie they bamboozled me out of my warranty. Christine in service should get a raise she’s absolutely amazing More

by BBLOOM34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine in service give her a raise
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Jul 01, 2021 -

Sunset Chevrolet responded

Thank you for your kind words for Christine. Your feedback and rating mean a lot to us. We're glad she was able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 28, 2021

Sales staff worked hard to find me what I wanted. And made it easy to pirchase More

by HEI7226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hill, Haden, and the finance guy
Report | Print
Jun 28, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad Doug and Haden were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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