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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

October 23, 2023

The staff was friendly and knowledgeable, and got me in and out of there and record time. More

by mprimm166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake and the finance manager
Oct 24, 2023 -

Sunset Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sunset Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 07, 2023

I went in for my 3rd oil change they charged me for a tire rotation, and on my previous visit there was no charge for a tire rotation the service guy at the counter just ignored my question about that an More

by pfereday54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Sunset Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tim Fretz, Service Manager, TFretz@sunsetchev.com

September 02, 2023

Two vehicles were purchased from this dealership. One brand new in 2020 and a used 2020 truck in 2022. The first experience was super. The experience with the used truck was definitely not anywhere n More

by d45glassy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unable to recall the nice gentlemans name in new car sales.
Sep 05, 2023 -

Sunset Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

August 17, 2023

I’ve had generally good experience with this dealer (mostly the Service Dept) since buying a 2016 Impala new there. It’s about 6-7yrs later and they’ve honored the free oil change promise, and kept the More

by ImpalaDriver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden K
Aug 21, 2023 -

Sunset Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tim Fretz, Service Manager, TFretz@sunsetchev.com

August 14, 2023

They sold me a $100,000 lemon and their “fix” is to have gm pay the loan off and then me apply for another loan for another truck. The general manager Tyler Foss said if my credit isn’t good enough for the More

by Clark Shirley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Foss and Tim the service manager.
August 02, 2023

Chelsea is very nice and very much willing to assist you. The best in service department. More

by Imkidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 04, 2023 -

Sunset Chevrolet responded

Thank you for this amazing review about Chelsea! We really appreciate your business. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

July 18, 2023

Very friendly, professional and kept me informed daily…. Rex was extremely helpful… would recommend to family and friends… More

by User-a2f3f921fb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Sunset Chevrolet responded

Cas, we cannot thank you enough for your wonderful review of Sunset Chevrolet and for your referrals and recommendation! We're glad you enjoyed your experience working with Rex. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

July 11, 2023

I will never buy another car from this dealership ever again in my life and I will warn others More

by shastinamasias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Sunset Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tyler Foss, General Manager, tfoss@sunsetautofamily.com

Jul 12, 2023 -

shastinamasias responded

No thank you!

April 20, 2023

Fast service and willing to work around my schedule . however had a bad experience trying to sell me deceased sisters 84 equinox More

by Lkeonitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Sunset Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tyler Foss, General Sales Manager, tfoss@sunsetautofamily.com

April 09, 2023

Wow these guys are fast and they know there stuff. And I didn't no better I believe the woman at the service counter were hitting on me .Between the good service and the hot babes behind the counter I More

by jimcarns1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Sunset Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sunset Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

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